ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-channel order management capabilities, including automation features like automatic label creation and InstantLabel. It offers various shipping options and rate comparisons, potentially reducing shipping costs. It also includes inventory management and marketing tools. Merchants praise its time-saving features and responsive customer support. However, some merchants have reported occasional syncing issues, typically resolved by the support team.

April 18, 2013

The Pros:
Easy setup and integration with ecommerce platforms
Great rates
v2 saw improvements like the ability to manually create orders for your store, group print labels, group as batch, split orders

The Cons:
v2 saw the removal of the Rates Comparison Wall which was very useful in finding the cheapest rate
v2 UX feels alot slower because of all the added steps
Don't know if you're able to save package dimensions anymore in v2
Quick ship would be nice to have in v2

Hoping to see FedEx and UPS support soon

A Taiwanese High Mountain Oolong Tea Grower | Mountain Tea
United States
2 months using the app
April 28, 2017

Bailey makes shipping easy and awesome place to work with!! Thank you so Much!!

Cool Hot Fashions

Cool Hot Fashions
United States
Over 5 years using the app
July 19, 2018

I have been working with Corey from Shipping Easy for 2 years now and he is the absolute best! He always answers any questions I have and the Shipping Easy system has been the best thing for us as a 3PL as well! Thank you Corey and thank you Shipping Easy!

Dri Sound
United States
Over 5 years using the app
August 22, 2019

Shipping easy has been great! It's a great way to manage inventory, customer marketing, or even just shipping. I've used it for 5+ years, and always appreciate the improvements they are constantly making. Customer service is quick and responsive, and always helps solve the issue I have. Tom from customer support went above and beyond providing a solution to my inventory export issue and I went on with my day sooner than expected. Thanks for everything! Keep up the good work!

Drinking Well Co.
United States
Over 5 years using the app
Edited July 16, 2019

We use Shipping Easy everyday, and it is a fairly easy app to navigate. On occasion a question will pop-up for us and we need to ask a customer care representative. Today, for instance, was one of those days and I had the pleasure of chatting with Tom on some things that I could not figure out. Tom was patient, very helpful, and able to help me trouble-shoot my situation. He also made sure that he had addressed everything before I closed out so that everything was flowing smoothly. So thanks Shipping Easy for being one of my daily workhorses and thanks for having someone like Tom if I ever need assistance. Communication is everything!

Vapour Beauty
United States
About 5 years using the app
January 29, 2019

Great app to keep track with all your channels! Great customer service! They are very helpful and very responsive.

J.J. Malibu
Canada
About 5 years using the app
June 19, 2019

This app has always performed beyond any other I've used. Customer service is also excellent, prompt, courteous. Couldn't be more happy!

CocoPits
United States
About 5 years using the app
Edited January 15, 2022

We have used ShippingEasy for a many years and have been super happy. When we switched over to Shopify and clicked two buttons and Shipping Easy was integrated in seconds, picked up our unshipped new orders and we were ready to go! In literally seconds. It doesn't get better then this. Shipping Easy is honestly my favorite service of everything we use for our store, not just in shipping. Their customer service, ease of use makes our lives so EASY ;-)
Camille
Create-A-Mural.com

Funkidsmurals
United States
About 5 years using the app
Edited December 6, 2017

Shaquel just made the assist of the year! She's a true and I am thankful she picked up the phone today. I really couldn't ask for better support. Thanks again . . .

- mm

Mood Mats
United States
About 5 years using the app
Edited June 23, 2019

Very happy with the quick and courteous response from Tom Khuu on my issue to remove orders from a shop and archive that shop. He understood my needs, asked the appropriate questions and handled it much quicker than anticipated. Thank you very much, Tom!

HappieScrappie
Singapore
About 5 years using the app