Reviews (602)

Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficiency and seamless integration with Shopify, which simplifies the fulfillment process. They value the automation features such as label creation and order syncing, with tools like InstantLabel that automatically print labels, saving time. The app supports multiple shipping carriers and offers functionalities like batch processing and custom shipping rules, catering to various business needs. Merchants also appreciate the cost savings from comparing shipping rates across carriers and commend the app's reliability and speed in processing and printing shipping labels. The user-friendly interface is suitable for those without extensive technical knowledge. Customer support is frequently highlighted for being proactive, helpful, and responsive. Continuous updates and improvements show a commitment to user feedback and enhancing the user experience, making the app a valuable tool for reducing manual efforts and increasing profitability.

June 27, 2019

I have had some issues with duplicate orders from Shopify but Shipping Easy customer service has been a great help! Bria assisted me today and I learned some simple tricks that will make life better. :-)

Sash Bag
United States
Almost 4 years using the app
November 26, 2014

It's a very good app. The only drawback is that it does not accommodate FedEx Smart post and this is critical for us. It was once a great one stop shop for 2 of our online stores, 1 in 3dcart, the other in shopify. Without this compatibility we have to manually process orders in a separate FedEx module which adds a lot of time. Will be looking for a different one stop solution to get the efficiency I want. If you do not use Smart Post, it is the best shipping app there is IMO.

United States
Over 3 years using the app
January 20, 2021

It works, but lots of things are broken frequently. Right now it is the rate calculator (you can only get rates as you are actually shipping, otherwise the quick rates calculator doesn't work). Links well to Shopify but so do others. Support is ok, while they do answer phones the knowledge is pretty limited and all issues end up with an unknown ETA or without any followups. Do not pay for Shippingeasy's service if you have a USPS rep, if you sign up through your USPS rep it is free. All in all I would suggest Shipstation or some other equivalent. While they are all owned by it seems Shippingeasy has been going downhill for the last year with Covid.

Taigen Tanks
United States
5 months using the app
August 23, 2013

As a very small business (we have around 40 orders per month), this actually wasn't very useful for us. I initially got it because I was looking for a way to be able to print postage for first-class mail so that I could participate in package pickup by USPS and not have to take all my packages to the post office all the time (that's free as long as you have priority or express mail packages). This app advertised as being able to purchase first-class mail postage. I was able to get it for free, since we have less than 50 orders per month. However, when I downloaded it I found out that you have to pay extra if you want to be able to print postage for first class mail. So for me, when probably about half of my packages are priority or express, it didn't make sense to pay extra money to be able to print first class mail. I was able to find another solution that makes more sense for me. However, I could see how it could be more useful for a larger business that ships a lot more first class mail to make it worth it.

Modefa USA
United States
5 months using the app
November 11, 2014

Too bad it doesn't work for Canada based businesses looks like I have to have a US address to use this App.

Happy Spritz
United States
3 months using the app
March 4, 2022

Contrary to the name, my experience has been difficult. I couldn't sign up for the courier accounts through onebalance because every credit card got declined. I then deleted the app, but continued to get charged $30/month. Be careful with their sneaky business practices.

United States
22 days using the app
December 12, 2011

So far the folks at Shipping Easy have been helpful, responsive and nice to work with, although the app is not without its problems. Despite providing instructions on cancelling transactions, it will not allow you to do so online. There needs to be the ability to preset frequently used weight and package sizes, and I frequently run in to errors when trying to process multiple labels in the same batch. I understand that a new version is being released soon, so I am anxiously awaiting any improvements!