Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

September 24, 2019

We recently expanded our shop and ran into a ton of problems trying to effectively integrate shipping and inventory across multiple sales platforms - ShippingEasy has saved us! Getting started was easy, the interface is intuitive for high volume shops and the customer service is stellar! We have had several phone sessions with their support staff in a short time and now our ShippingEasy presets are perfectly customized to our needs. Very happy and relieved to have them on our team.

Adornaments NY
United States
Over 3 years using the app
September 27, 2019

Great shipping platform and an even better marketing platform for people with minimal email campaign / design skills! Every time you call, you immediately get a live human. They help me build email campaigns for free and take the time to answer questions. Evan, one of their support guys, even took the time to reformat / import 2,000 emails that were not properly formatted to import. I sent him 2 lists and he cross referenced them, pulled out duplicates and imported them for me for immediate use! No other companies do that from my previous experience. Definitely a winner here guys!!

The Grind Athletics
United States
Over 3 years using the app
June 26, 2019

Works as advertised, seamless integration, etc.... and the support team is live human beings who can be reached easily. (Note: You don't get live support with the free plan.)

Whiskey 'N Hardtack
United States
Over 3 years using the app
September 18, 2019

Jordan with ShippingEasy is great! Thanks guys! Weve used SE for 5 years now, its absolutely amazing and they keep adding more and more features for the same price!

Hornworms.com
United States
Over 3 years using the app
May 16, 2017

bailey is great! company is great. always friendly and saves me lots of time.

Gogo Lush
United States
Over 3 years using the app
March 23, 2015

The shippingeasy team is great and works with us to help us get the lowest shipping rate we can for the amount of shipments we send out to our customers each day.

Smoke Cartel
United States
About 3 years using the app
January 10, 2014

I signed up and began using ShippingEasy right away and ran into an issue I couldn't solve. I sent a request for help but before I heard back, a customer service person called to set up a time for a tutorial. Well, she helped me with my problem (and I got the same info from the help desk in an email!) and I made an appointment. I am so glad I did. This has saved me time, made our little pottery look professional and made this past holiday shipping craze liveable. Beginning businesses should use this and take those extra minutes for something only they can do. Thanks!

Ellison Bay Pottery Studios
United States
About 3 years using the app
September 25, 2018

Great shipping service! Customer support is very knowledgeable and helpful! Would never leave them.

LifeAround2Angels
United States
About 3 years using the app
March 9, 2017

Such a great app. We've been using it for 4 years and haven't had a bad experience with it yet. Takes the headache out of order processing.

A particular example is when we run our annual Cyber Monday Sale we get 100 orders within a day span. Instead of it taking hours to just print packing slips & shipping labels it cuts the time down to about 15 to 20 minutes...We most definately save the money spend in monthly costs to shipping easy in labor. BIG TIME.

Fantastic App!

Frankenmuth Fudge Kitchen
United States
About 3 years using the app
Edited January 16, 2022

I use this app to print all of my postage. Commercial Base pricing is as good as it gets- coupled with excellent tech support!!!!!! updated- 2022- Still loving the ease of shipping easy!

Royal Metals Jewelry Supply
United States
About 3 years using the app