Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

Edited June 30, 2016

We've been using Shipping Easy for quite some time, and have found it to be a huge help in streamlining our label and fulfillment process. This allows us to get orders out faster and more efficiently. Whenever we need help, the customer service and support has been excellent! Highly recommend!

Magicsleepsuit
United States
About 3 years using the app
August 26, 2014

What can I say other than these guys are awesome! They've saved us from certain disaster on more than one occasion and my company simply couldn't exist without them. They're always working to improve the product, which is already amazing, and it gets better all the time. If only all the companies we work with had the same standard of customer service as we have for our own company...ShippingEasy does.

For Love of All Things
United States
About 3 years using the app
September 16, 2014

I am relieved! Shipping doesn't have to be painful and tedious. Customer support is stellar! If you're stumped by anything - don't worry, they go out of their way to help you quickly.

Tiny Altar
United States
About 3 years using the app
January 13, 2015

Shipping Easy with Endicia totally changed our lives. Had we known how easy it was to ship quickly and avoid the post office lines we would have done this 7 years ago. The staff has also been extraordinary with customer service, available for calls and immediate email responses. A fantastic modern product with "amazon-like" customer service. Impressed.

Dais Records
United States
About 3 years using the app
January 8, 2016

ShippingEasy is an exceptional app! We couldn't be happier with the simplicity it takes to operate, track, and coordinate our shipping processes. It integrates in every way we could imagine and makes our fulfillment process seamless! In addition, you cannot beat their fabulous customer service - very prompt, friendly, and willing to help.

Emily Gimmel
United States
About 3 years using the app
June 28, 2016

SE is the BEST! We've been doing in house fulfillment from the beginning of our business and this has allowed us to streamline our entire process. The support alone is well worth jumping ship from any other shipping / fulfillment app. These guys are LEGIT! They stand behind their platform and are there to guide you through the greys when any issue arise. By far one of the best apps on Shopify!
PS: Huge shout out to Taylor over there for always being there for us. You da best!

#SHIPPINGEASYFORLIFE

Blenderseyewear Com
United States
About 3 years using the app
May 10, 2013

Great integration with Shopify. Saves me so much time! No addresses to enter by hand - goes right in and then marks orders as shipped and notifies the customer - all in one! My email to customer service was answered right away and they've called to make sure we're up and running well.

Sarah Jane Studios
United States
About 3 years using the app
Edited September 7, 2018

Our store has been using Shipping Easy forever! The Customer service is always fast in response! Thank you and bonus points to Shipping Easy!

FF

Foxy Fix
United States
About 3 years using the app
September 25, 2019

I called Jeff in Support at ShippingEasy today for what seemed like a tricky problem. Jeff helped me find a solution to it quickly and walked me through how to make the changes. Much appreciated. Thank you Jeff.

Teami Blends
United States
About 3 years using the app
October 18, 2018

Their customer service is AMAZING. I needed assistance integrating from USPS to Fed Ex One Rate and they were SO helpful! They were very thorough, went through the whole process with me, and in the end everything worked perfectly.

Zoka Coffee Company
United States
About 3 years using the app