Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

April 6, 2014

Excellent app. Our entire labeling and shipping process takes maybe 5 minutes where before we were doing the cut/paste with usps which took well over an hour each day. The developer has even been in touch by phone a couple of times just to see how everything is going. A personal touch not often seen. We tried the three other "top reviewed" apps and the interfaces were unfriendly and too complex for a low volume shipper like us. With the free endicia account, you can't beat the price! Very impressed with their product and support.

Paper and Camera
United States
About 3 years using the app
Edited June 21, 2019

THIS APP SAVED US! Katelyn and the crew at shipping easy saved us from single printing on Shopify. What took me 4 hours, now takes me 20 minutes! I am amazed in a happy way :) They are incredibly helpful and available.

Debbie Lynn
United States
About 3 years using the app
September 14, 2018

josh was amazing at helping me fix my issue thanks a lot josh!! we have loved this app since day 1...

Treasures by the Sea
United States
Almost 3 years using the app
June 13, 2019

ShippingEasy is extremely user-friendly and the reports are great.

I must, however, speak on my customer service experience.

Mattew was AWESOME!!! He was patient, very helpful and extremely knowledgable!

I am not exaggerating when I say he was with me through my printer issues non-stop for almost four hours. He was never ill-tempered or short with me. I am pretty tech savvy and neither one of us good figure it out!

We finally did after much uninstalling and reinstalling and closing and deleting and much more. He finally figured it out and because of the experience today I will know what to do the next time this happens.

Thank you so much, Matthew! ShippingEasy, you have a ROCK STAR!

Eve
Beanstalk Hair Growth

BeanStalk Hair Growth
United States
Almost 3 years using the app
February 7, 2020

I use this app to sync my orders and ship, I haven't used it that much yet. However the customer service is great!

Ele Ella
United States
Almost 3 years using the app
Edited July 8, 2019

Shipping Easy is exactly right! It meets all my shipping, inventory and marketing needs. Great customer service

Birth Song Botanicals Co.
United States
Almost 3 years using the app
February 9, 2017

Have used Shipping Easy now for almost 3 years, and it keeps getting better! I think it's a pretty intuitive app, love that it auto-fulfills my shipped packages, shows me when my packages have been delivered, shows me orders that have the same mailing address to combine orders, and really saves us time! A must-have app for shipping!

Roman Leo
United States
Almost 3 years using the app
December 6, 2018

The app makes shipping much easier, and helps save some money. The customer support is excellent and really makes the app worth it.

RODgeeks
United States
Almost 3 years using the app
October 4, 2018

Fast customer service on the back and never had an issue with this company. We've been using them since 2016!

BUILT Apparel
United States
Almost 3 years using the app
December 11, 2019

Great app. It's very user friendly and saves us a lot of time. The order filtering features are great. Thanks for the help, Evan!

Stargazer Cast Iron
United States
Almost 3 years using the app