Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

November 16, 2017

They answer the phone quickly and always eager to help. The customer service is above and beyond.

Unique Garden Art
United States
Almost 3 years using the app
January 10, 2020

i started with the SE shipping part years and years old. it was great then and even better now.

so when the inventory management came along i had the confidence it too would be a winner; and yes it is!

now it is the marketing part which i just started. i worked closely with evan and i was able to easily switch over to SE from another e-blast app. he got me completely up and running in a very brief amount of time, not to mention, the SE editor is much easier to user than other similar editors.

SE now has the whole package and thankfully, so do I. thank you SE for your products and support you have provided.

Reel Power Handles
United States
Almost 3 years using the app
November 16, 2017

Just got off the phone with Clyde, over at Shipping Easy Customer Store. We were chatting for over an hour. He answered and solved ALL of my shipping questions. He spend time will updating all of our configurations to maximize the services provided by Shipping Easy. Thanks to his help, we will be able to manage the high sales volume for the upcoming holiday season.
Thank you for all your help

Teadrops
United States
Almost 3 years using the app
February 9, 2017

We've been using Shipping Easy for a couple of years. They have been on a path of continuous improvement. We are EXTREMELY happy with this app as we do free shipping and the great pricing is important to us. The company is responsive to customers needs for features and just plain support. We HIGHLY RECOMMEND!

Macdougall Bats
United States
Almost 3 years using the app
June 15, 2022

Super convenient, avoids mistakes, saves time, excellent options. I wouldn't think of shipping on my own again!

Studio Penny Lane
United States
Almost 3 years using the app
December 14, 2015

Realizing the intricacies of different platforms communicating with one another, I was expecting various issues would arise in the early stages. There were none! A couple of minor questions about "How To" were answered through the extremely responsive Chat tool. It wouldn't have been any easier if I had an expert "IT" guy in the next office. Efficient, cost-effective, and convenient with an exceptionally intuitive interface.

Lamp Angel
United States
Almost 3 years using the app
May 10, 2013

I really like ShippingEasy! I've tried other shipping apps for my e-commerce site and encountered major problems with them. Last year I tried something called Order Cup (I think) and had to cancel my "free trial" and ended up losing $50.00 in unused postage that was never refunded back to me despite numerous requests. ShippingEasy has the best customer service and anytime I have a question or issue they are supremely quick at resolving my problem. I also appreciate that they really listen to what their customers are asking for. I requested a tweak to their packing slip format and later saw they had instituted the change in format to exactly what I had suggested. Very responsive sales and customer service team. They are adding UPS and Fed-ex shipping capabilities shortly and this will make them an easy way to ship, pack and track all orders from one source.

Providence Perfume Co.
United States
Almost 3 years using the app
May 30, 2014

We had a subscription and shipping period wherein we got over 10,000 orders from all over the world. Without the hand-holding and amazing help from Shipping Easy, I don't know what I would have done. And every time I check in again, they're done something to improve the experience. Very flexible and terrific customer service, and saved us LOTS of money and time. Highly recommended for high volume shipping!

Titmouse Stuff
United States
Almost 3 years using the app
Edited March 26, 2020

We use shipping easy to ship our orders and it is great! Their customer service is amazing, the live chat is super quick and simple. You are always connected with someone immediately to help with any challenge you may have and they are also there to help with any changes you need to make to your account.

TKO Tees
United States
Almost 3 years using the app
August 2, 2016

This is my favorite app for Shopify!

Sandiegohoneycompany
United States
Almost 3 years using the app