Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly reducing fulfillment time with automated label creation and InstantLabel for automatic printing. It efficiently processes orders across multiple channels like eBay and Shopify and offers cost savings by comparing carrier rates. The user-friendly interface includes inventory management and customizable packing slips. Continuous improvements and proactive customer service enhance the user experience, assisting with setup and troubleshooting.

December 8, 2016

This app has made shipping my orders a breeze! Most of my orders is fulfilled by drop shippers, but about 20% of my inventory I ship myself. It used to be a major hassle to create the shipping labels for my inventory that I ship. But shipping easy has made it just like the title says" easy" with lots of options. Great customer service too.

The only reason I am not giving it 5 stars is something ...

Mannequin Madness
United States
About 2 years using the app
February 22, 2015

Really competitive shipping label rates. We use them for USPS mainly.

Umbrella Testing Supplies
United States
Almost 2 years using the app
September 4, 2014

Overall, it's great. But there's a bit of a learning curve to take care each of the special cases I run into with my orders, and it has some flaws.

Most notably: once order info is pushed to ShippingEasy, order information, including the shipping address, cannot be updated. Thus, when a customer updates their shipping address or requests we do it behind the scenes, there's no way to save the new ...

Snap Tailor
United States
Almost 2 years using the app
February 25, 2021

Our business only ships. Finding an app that simplifies the printing process was huge for us. I've contacted customer service a few times and they walked me through how to set up my box size/weight so it triggers the accurate box to again make shipping faster for us. Our shipper easily spends half the amount of time. We still need to perfect alot of options, but I'm glad those options are ...

Tamco Paint Manufacturing
United States
Almost 2 years using the app
August 11, 2016

Shipping Easy has really streamlined our shipping process. We sell on multiple websites (Amazon, Shopify and BigCommerce) and I am able to see all orders across all sites at once. They make printing packing slips, labels and pick lists a breeze. The pick list feature is especially great because I can pull all of the product at once regardless of what website the customer ordered from. I did not ...

Varsity Girl
United States
Over 1 year using the app
December 30, 2013

Excellent app if you have one store. If you have more than one, it is a bit of a pain to make sure it logged in to the correct store. It also didn't figure the postage correctly for my second store. It does work very well for single shop accounts only.
Edit: I was notified by the developer that a second store can be added for $5 per month.

Aquaffinity Premium Skin Care
United States
About 1 year using the app
October 29, 2015

We ship about 100 packages a week during our peak season and we've been using the app for almost a full year and we are very pleased with the functionality and improvements to the platform. We only gave it 4 stars..not because there are any reasons to hesitate to choose Shipping Easy.. there are a few things we'd like to see implemented in future updates. The main one is the way the app reports ...

The Biker Nation
United States
About 1 year using the app
August 31, 2016

ShippingEasy is awesome! The customer service is even better, especially because of the chat option. It is slightly complicated to learn, but once you understand it and have your routine down, its a very well made, efficient shipping program.

Retrogression
United States
9 months using the app
August 5, 2016

Excellent app. A must have if you sell on your own website & other marketplaces. Makes life so much easier. I have been using this since February 2016. Integration with the multiple stores I sell on is great. New features have been added.
Easy to use and saves money.

Style N Craft
United States
7 months using the app
November 11, 2015

ShippingEasy handles large order volume well. Even with over 30,000 orders to process, this app maintains its responsiveness. Label printing is a little slower than some other shipping apps, something to consider when dealing with high volume. Support has been good, and if something goes wrong it is generally corrected quickly.
UPS Mail Innovations is not currently supported, though I'm told it's ...

Sanders Store
United States
3 months using the app