Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

July 29, 2013

I couldn't imagine our store functioning without this amazing app.

UOIONLINE.COM
United States
About 8 years using the app
Edited June 5, 2019

We have always had great customer service from Shipping Easy! I have always found them to be incredibly friendly and helpful! However, I recently had a snafu that I needed help with and Melody was amazing! Not only was she kind, but she walked me through every step making a difficult task so much easier! Thank you so much!

Hero Arts
United States
About 8 years using the app
July 3, 2014

I could not possibly be happier with this app-it has saved us so much time and money. Of all the apps we've tried this is by far my favorite! It has made shipping so much simpler for us.

Fleuriste Craft Supply
United States
Almost 8 years using the app
November 30, 2015

This app has made my life so much easier. Best thing is how it syncs with your Shopify store and notifies the store when your orders are shipped and fulfilled. Really has helped automate my business and simplify shipping. Even international orders!!

Photo Bombed
United States
Almost 8 years using the app
October 1, 2015

One of the best shipping platforms I have ever used. Robust and easy to navigate. Great customer support and training. Can't recommend highly enough.

Overlandbound
United States
Almost 8 years using the app
February 10, 2017

We've been using ShippingEasy for over 3 years now and have to say, it's been seamlessly efficient and easy to use. The interface is straightforward and allows us to ship our items quickly and in a more organized manner. On top of that, their customer service team is always readily and happily available to answer any question. Definitely recommend this app for your shipping needs!

Spikes And Seams 2
United States
Almost 8 years using the app
Edited July 16, 2019

We've used shipping easy for over 4 years. Never had a major issue that couldn't be corrected almost instantly. Customer service is AMAZING whether it be by message or phone! Thank you for making things easier!

DubiaRoaches.com
United States
Over 7 years using the app
September 27, 2018

I've used ShippingEasy for years and I love it! I come in each morning and all of my orders are populated and ready to ship. It filters in from Shopify, Amazon, Etsy, Ebay and a few more so I don't have to go chasing orders. They're all in one place! Also, if I ever have a question, I can open a chat window and talk to Matthew, the most HELPFUL customer service guy, and he answers all of my questions, and he's super cool too :) This software is worth the monthly fee as it saves me so much time and hassle, and I can also organize all my shipping carriers in one place too!

White Elm
United States
Over 7 years using the app
August 16, 2019

We use the app everyday to run our store with easy. The customer support is excellent. Thanks to Tom who helped us find the reporting tools we needed quickly and with excellent explanations. We love using Shipping Easy!

karina dresses
United States
Over 7 years using the app
February 22, 2018

These guys answer on the first ring. You can not beat the support. Highly recommended.

Contractor Training Center
United States
Over 7 years using the app