Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

July 24, 2013

I was really skeptical, and thought this was yet another solicitation call which we get tons of everyday. Reluctantly, I let the sales rep walk me through a demo, which showed some promises. I thought the $30 per month fee was kind of high, but then considered that if it can save me at least a few hours each month spent on entering information to print shipping labels on USPS.com, etc, it would be worth it. After trying it for just a few days, I was quite happy with our decision. We not only use it for our Shopify store orders, but also use it to print labels for orders we get from other channels. The discounted rate is especially nice (for example, $12 something for USPS next day Express, v.s like $18 we use to pay before!). The Priority mail rates are comparable to those on USPS.com, but again it's nice to be able to print all your labels in one place. Once they have the UPS integration too (which they told me is within weeks), it will save us even more time! We definitely recommend ShippingEasy.

The Collegiate Standard
United States
About 1 month using the app
September 25, 2018

Great shipping service! Customer support is very knowledgeable and helpful! Would never leave them.

LifeAround2Angels
United States
About 3 years using the app
March 9, 2017

Such a great app. We've been using it for 4 years and haven't had a bad experience with it yet. Takes the headache out of order processing.

A particular example is when we run our annual Cyber Monday Sale we get 100 orders within a day span. Instead of it taking hours to just print packing slips & shipping labels it cuts the time down to about 15 to 20 minutes...We most definately save the money spend in monthly costs to shipping easy in labor. BIG TIME.

Fantastic App!

Frankenmuth Fudge Kitchen
United States
About 3 years using the app
Edited January 16, 2022

I use this app to print all of my postage. Commercial Base pricing is as good as it gets- coupled with excellent tech support!!!!!! updated- 2022- Still loving the ease of shipping easy!

Royal Metals Jewelry Supply
United States
About 3 years using the app
December 20, 2013

This app has saved us SO much time. We ship using USPS Priority Mail and the integration between our Shopify store & ShippingEasy is so great. ShippingEasy pulls each order and the product weight directly from our site. Now we can generate & print shipping labels with just a few clicks.

I found the interface at ShippingEasy a little bit difficult to use at first. A customer service rep called me after they noticed I'd signed up but wasn't using the service. She was so helpful, showed me how everything worked, and I love ShippingEasy now. Great customer service.

Colorado Crafted
United States
About 1 month using the app
January 8, 2016

ShippingEasy is an exceptional app! We couldn't be happier with the simplicity it takes to operate, track, and coordinate our shipping processes. It integrates in every way we could imagine and makes our fulfillment process seamless! In addition, you cannot beat their fabulous customer service - very prompt, friendly, and willing to help.

Emily Gimmel
United States
About 3 years using the app
June 28, 2016

SE is the BEST! We've been doing in house fulfillment from the beginning of our business and this has allowed us to streamline our entire process. The support alone is well worth jumping ship from any other shipping / fulfillment app. These guys are LEGIT! They stand behind their platform and are there to guide you through the greys when any issue arise. By far one of the best apps on Shopify!
PS: Huge shout out to Taylor over there for always being there for us. You da best!

#SHIPPINGEASYFORLIFE

Blenderseyewear Com
United States
About 3 years using the app
Edited September 7, 2018

Our store has been using Shipping Easy forever! The Customer service is always fast in response! Thank you and bonus points to Shipping Easy!

FF

Foxy Fix
United States
About 3 years using the app
January 23, 2014

I'm new to both Shopify and ShippingEasy. So far the process has been flexible easy. When needed, the Support team has been responsive and great. I would recommend it to a friend and fellow small start-up like mine. www.mmffvt.com

Morrill Mountain Fruit Farm
United States
About 1 month using the app
September 25, 2019

I called Jeff in Support at ShippingEasy today for what seemed like a tricky problem. Jeff helped me find a solution to it quickly and walked me through how to make the changes. Much appreciated. Thank you Jeff.

Teami Blends
United States
About 3 years using the app