Reviews (602)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.
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Their customer service is AMAZING. I needed assistance integrating from USPS to Fed Ex One Rate and they were SO helpful! They were very thorough, went through the whole process with me, and in the end everything worked perfectly.
THIS APP SAVED US! Katelyn and the crew at shipping easy saved us from single printing on Shopify. What took me 4 hours, now takes me 20 minutes! I am amazed in a happy way :) They are incredibly helpful and available.
josh was amazing at helping me fix my issue thanks a lot josh!! we have loved this app since day 1...
ShippingEasy is extremely user-friendly and the reports are great.
I must, however, speak on my customer service experience.
Mattew was AWESOME!!! He was patient, very helpful and extremely knowledgable!
I am not exaggerating when I say he was with me through my printer issues non-stop for almost four hours. He was never ill-tempered or short with me. I am pretty tech savvy and neither one of us good figure it out!
We finally did after much uninstalling and reinstalling and closing and deleting and much more. He finally figured it out and because of the experience today I will know what to do the next time this happens.
Thank you so much, Matthew! ShippingEasy, you have a ROCK STAR!
Eve
Beanstalk Hair Growth
I use this app to sync my orders and ship, I haven't used it that much yet. However the customer service is great!
Shipping Easy is exactly right! It meets all my shipping, inventory and marketing needs. Great customer service
Just starting out, but Matt (the sales rep who contacted me) was really helpful right off the bat and did a great job describing the service to me, which was exactly what I needed for my shop. So far everything has been smooth as can be for the setup, installation, etc.
Have used Shipping Easy now for almost 3 years, and it keeps getting better! I think it's a pretty intuitive app, love that it auto-fulfills my shipped packages, shows me when my packages have been delivered, shows me orders that have the same mailing address to combine orders, and really saves us time! A must-have app for shipping!
The app makes shipping much easier, and helps save some money. The customer support is excellent and really makes the app worth it.
Fast customer service on the back and never had an issue with this company. We've been using them since 2016!