Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-channel order management capabilities, including automation features like automatic label creation and InstantLabel. It offers various shipping options and rate comparisons, potentially reducing shipping costs. It also includes inventory management and marketing tools. Merchants praise its time-saving features and responsive customer support. However, some merchants have reported occasional syncing issues, typically resolved by the support team.

Edited May 31, 2019

This platform has been able to support our growing business wonderfully. Whenever I need anything their customer service has been so helpful. I would recommend. I enjoy the easy interface and the ability to make labels so quickly when we need them.

Kokie Cosmetics
United States
Almost 2 years using the app
July 17, 2018

Really great customer support.. What great customer service. Highly recommend!

Coconutradio
United States
Almost 2 years using the app
September 7, 2018

I've been using shippingeasy for years and I LOVE IT!! It's so organized and easy just like it's name shipping is easy with shippingeasy! If I have ever had any questions or concerns they're always there to help and usually do so at lightning speed. I would recommend this program to anyone it's worth every penny! Thank you shipping easy for making shipping easy :)

Total Sports LLC
United States
Almost 2 years using the app
January 27, 2014

We totally love this app! We got on the phone support and Isabel made the process extremely easy to understand. This is the first and only shipping app we will be using. I have no complaints. Thanks from heyfriday.com.

Hey Friday
United States
Almost 2 years using the app
August 10, 2017

I love this shipping app. Their toll free number is printed at the top of every page, making calling them fast and easy. I always get great help every time I have called. The app is user friendly. Thank you for making fulfillment so easy.

The Shirt Shop
United States
Almost 2 years using the app
November 9, 2017

I worked with Clyde today and he was awesome!! He helped me get all uploaded and ready to use Shopify. Every time I call in the customer service reps are so helpful and never a long wait to talk to someone! Would recommend Shipping Easy to Everyone!!

Channies Visual Handwriting Worksheets
United States
Almost 2 years using the app
November 9, 2015

ShippingEasy is the best! So easy to use, and the customer service is great. As soon as I got signed up Dave contacted me and walked me through EVERYTHING! He even gave me a live demo (how cool!). Anytime I need help with something, I can call, email, or chat the team and get help right away. I love how easy it is to purchase postage, and I love the feature where you can see the stage your shipments are at without having to click the tracking number. Everything is great and seamless.Thanks to everyone that has helped me so much! Best customer service I have ever experienced. I can't imagine anything better than this app. Thanks for making my life easier ShippingEasy!

Rockylemonade
United States
Almost 2 years using the app
Edited June 24, 2020

Shipping easy is exactly what it says. Shipping and Easy to use. Customer service is very responsive I have never had to wait to get help with any questions I've had. Rewa helped me solve an issue I was having in like 2 minutes.

cuffinstore
United States
Almost 2 years using the app
April 16, 2014

Exactly what I needed. Easy to import from your store, easy to manually enter for order not originating from shopify. Developer regularly checks in to make sure I didn't have any problems - I cannot tell you how much that impresses me. I had a couple questions, received prompt and helpful replies. Definately reccomend.

Open Source Vapor LLC
United States
Almost 2 years using the app
May 20, 2016

I don't know how my shipping process had been if it wasn't for ShippingEasy. Name says it all, this app helps you ship orders with ease. Just fantastic!

Vlyvly Co
United States
Almost 2 years using the app