Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

June 27, 2019

I have been using this app for 1.5 years and have only had a few small issues. Customer service support chat is helpful, efficient, and responds quickly. A good interface with Shopify. Overall, a great choice for our medium sized business shipping needs.

Ancient Leaf Tea
United States
Over 2 years using the app
May 17, 2019

I love this, it picks up all my order for all the places I sell online in one place, customer service is AWESOME!

IT Options
United States
Over 2 years using the app
August 10, 2016

Shipping easy is awesome...easy integration here and on a variety of other platforms to make doing business and shipping a breeze. Intuitive- no steep learning curve to use and helpful support when needed. Highly recommend!

Twigs And Twirls
United States
Over 2 years using the app
July 6, 2015

I love this app. It is saving me money and time!

The House Of Awareness
United States
Over 2 years using the app
Edited February 5, 2019

I've looked into at least 10 different apps for inventory management and orders dispatch and finally found what I was looking for. Easy, fair price and most of all AWESOME customer support

The Fine Market
United States
Over 2 years using the app
June 14, 2019

Great customer service. Very little wait time. We've used ShippingEasy for several years and have been able to do most everything needed through this app. It's easy to learn and has some great features including the inventory tracking. Definitely recommend!

Sackcloth & Ashes
United States
Over 2 years using the app
June 3, 2016

Shipping Easy has been amazing for our high volume business. Setting up rules should be a daunting task, butt SE make it easy to figure out. The knowledge base is very thorough and customer service always addresses my questions in a prompt and friendly manner. I highly recommend Shipping Easy for any Shopify store, big or small.

Givethembeer
United States
Over 2 years using the app
January 14, 2022

I have been using ShippingEasy for years. It integrates great with both of my Shopify Stores, blendbee and modestmix. Their customer service is steller. Highly recommend.

BlendBee Tea
United States
Over 2 years using the app
November 17, 2017

Love ShippingEasy and the support is always super helpful!

Naturalicious Beauty
United States
Over 2 years using the app
January 23, 2018

We've been using Shipping Easy for about 6 months. Any frustrations I had initially were simply due to Amazon's restrictions on 3rd party apps, which is not the fault of Shipping Easy...and really no big deal now that I understand the intricacies of Amazon. The customer support is AWESOME (thank you, Shaquel)! The system is robust and we are now using it with our Shopify account, which seems to be very streamlined. I noticed someone mentioned they cannot create pdfs, but we print pdfs with Shipping Easy all the time and it works great. I've only seen Shipping Easy go down one time in 6 months, but they seemed to recover quickly and it did not affect our shipments being processed in time (I'll admit, it was a little stressful at first, but resolved in time). Shipping Easy also does regular updates to improve the system and respond to customer suggestions, which has been great! They mentioned that they update coding on a weekly basis. I am happy with the program and excited about the potential once I learn how to use all of the features.

Honey Bunchies Gourmet Honey Bar
United States
About 2 years using the app