Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

October 27, 2016

Awesome. Exactly what I need for just starting out. Free access to commercial base pricing? Yes, please.

Dipper Kitchen
United States
Over 1 year using the app
January 22, 2015

Love it. Couldn't do business without it. Top reason why we're so happy with this app? FANTASTIC, fast, friendly, knowledgable customer support!

annkullberg.com
United States
Over 1 year using the app
November 3, 2016

Love, love this app!!!!! What did I do before I found Shipping Easy? Lost my mind! Get this NOW! You need this! Best shipping app ever!

Heavenlyinspired
United States
Over 1 year using the app
August 25, 2017

Shipping Easy is the best! Brian just helped me solve an issue that didn't even involve shipping. That just goes to show you the industry knowledge that the team has. They are alway right there to help and each customer service person knows what they are talking about and are quick and friendly!

My Audio Pet 2
United States
Over 1 year using the app
Edited September 29, 2017

Corey was amazing!!

He was so eager to help me with my issue!

He made my life easier and was SOOO nice!

I can breath again knowing my issues was solved!

Skinny Shirt
United States
Over 1 year using the app
September 17, 2014

Excellent customer support! Very prompt in their replies!

Jellybeans
United States
Over 1 year using the app
August 7, 2017

Lots of great features, top customer service and good printer integration. Very happy.

Eolove
United States
Over 1 year using the app
August 10, 2017

Shippingeasy is great! Anytime I had any issues James was always there to help trouble shoot my problems and fix them immediately. Will recommend this to others in my network

Randoshirts
United States
Over 1 year using the app
September 11, 2018

Starting out as a small e-commerce business has many daunting tasks and shipping was one of them for me. I went with a recommendation from a friend to use ShippingEasy, and I am glad that I did. They have a 1-on-1 onboarding process that helps you get set up. Which is really nice when using a new software.

8 The Plate
United States
Over 1 year using the app
July 23, 2014

I use this app in both of my shops. I'm extremely happy with the free version! It works flawlessly! I did have one issue w/ Endica, but the Shipping Easy support was very helpful in telling me how to resolve it. I highly recommend this app! It's THE best!! It also allows you to create manual orders, which is great!

Mystic Soap Company
United States
Over 1 year using the app