Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

July 26, 2016

Shipping Easy is AMAZING! Very easy and effective! The shipping discounts are great, as well as the customer service team! They are extremely easy to get ahold of and will GLADLY walk you through any issue you are having or even help you put new processes in place. Shout out Samantha and Bri.

Highly recommended for people using a service like this! 5 Stars!

Dumbo Lounge Sacks
United States
Over 1 year using the app
Edited January 10, 2017

ShippingEasy is so simple and convenient to use! Leaning how to use the site was easy because of their amazing customer service! Many advanced features built in to the site help me manage my store perfectly.

Store Pharmalynk
United States
Over 1 year using the app
November 19, 2019

Shipping easy is so easy to use, I just love it! Also, their customer support is knowledgeable and has the answer to all your questions! Melody was such a doll. Love this app!

Crazy Boxer
United States
Over 1 year using the app
June 25, 2015

I have used this app nearly 1 year now. Love how everything syncs with Shopify (less work on my end). Great reports to track margins and costs. Very helpful with any problems or concerns I have had. Love the ease of the quick online chat to resolve issues.

Hillcountrychic
United States
Over 1 year using the app
Edited July 16, 2019

Shipping easy always has great customer service. Today Tom went above and beyond to help me with a payment issue I was having . Definitely recommend this service.

ohitsteddy
United States
Over 1 year using the app
May 15, 2020

best shipping software, easy to use, same as shipstation. been using it for years. love the support.

BBCrafts.com
United States
Over 1 year using the app
April 29, 2020

Matthew Fox helped me out with my store recently. Couldn't ask for a better platform. Super easy to use, and the customer service is unmatched!

-Jasmin

Vegas Carts & Performance
United States
Over 1 year using the app
January 12, 2017

So far, I'm impressed, especially with the support. I've barely touched the surface of what all this can do. Trying to wrap my head around daily "procedures" and "processes" in addition to learning what all ShippingEasy can do for me. I don't subscribe to the inventory management piece of it yet but I am probably going to do that as soon as I master the shipping processes. My DYMO S100 scales works great with it. I set up both a Domestic and International Endicia account. Then, I added the domestic account number and passphrase to Endicia's desktop software so I could also print regular postage stamps too. And Dillon rocked the chat support. Thanks so much.

Boutiquesonbroadway
United States
Over 1 year using the app
September 15, 2016

Thank you so much for ALL your help! You have been awesome and so has your team. Im so happy to have such a great company I can work with! They have made my job so much easier and Organized. James Harvard you Rock and your fun to chat with!

Thank you!

Annie Michelle - Bohemiansea.com

Bohemian Sea Clothing
United States
Over 1 year using the app
April 12, 2019

Shippingeasy has been my favorite shipping program. I have been using them for over 5+ years at their beginning stages. The platform itself is easy to use and works flawlessly for my operations. Customer support has been amazing when I experience any issues. From easy chat support or phone call, shippingeasy will be there for you. They helped with integrations as well and everyone there is down to earth. Appreciate yall.

bladeaddictknives
United States
Over 1 year using the app