Reviews (602)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.
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I would recommend Shipping Easy to anyone and everyone. Also, if you provide customer service, you need to call their HQ and take a course from them. It's stellar and their team is very knowledgeable! Tom helped me with a problem we were having with product description for international shipments. He stayed with it until he had a solution. It made my weekend!
I used the chat feature today and Tom was the representative who helped me. I sent him my problem and the invoice number for the order. I got 2 phone calls and had to fix an issue on another computer. I honestly forgot I opened the chat. I came back to my desk and the issue was fixed without needing anything further from me and he didn't press with are you there. Just waited patiently. Thank you, Tom, for making one of my issues of the day the easiest fix!
Lovely app. It really helped with a lot of issues we had with previous shipping apps. This one seemed to solve all of our issues and their customer service is great!
If you want easy integration with all your carriers in your shopify platform, this is the service for you, Great tiered pricing and customer service 10/10 dentists would recommend
Love the automation and ability to set up shipping rules to save time. One rule saves my team at least 30-45 minutes a day.
Their support is top notch and quick to respond. Questions are quickly addressed through their Chat option and Matthew in Customer Success is a rock star.
Great way to ship! We were using a different platform before and were constantly having technical issues. We've had no problems with Shipping Easy, and their customer support is quick, effective, and very helpful. Highly recommend!
This app is super useful, I love it, makes my life so much easier. With Shipping easy its truly easy to ship and let my customers know right away when I send the packages. The support I receive is great! My account manager, Isabel Ruvalcaba, is always there for me. Anytime I need help she calls me, walks me through and explains everything to me. I appreciate how fast she gets back to me, I never have to wait for a long time before she calls or sends me a message. I highly recommend this app. A+++++
Great features and great support. We've been using them for fulfillment for a number of years, and just started using the new features like inventory management, which has been a great time saver vs. previous manual methods of allocating orders, doing purchase orders, etc. Support is excellent, almost everyone I get on the phone is friendly and knowledgeable and gets to the root of the problem quickly. Some of the newer features have a bug or two, but they usually get resolved in a reasonable time frame.
They have great customer service and unbeatable rates. Very helpful with any problem that might arise. Would definitely recommend it
Great app for my website! We get great rates with USPS and everything is understandable and easy to manage. Recommend to everyone!