Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

June 6, 2019

My company uses this app to ship all our domestic web orders using our FedEx account. I like how it can be set up with a zebra printer and the labels are automatically printed and sent to the printer from any computer. The batch order printing saves us a lot of time.

Helen Jon
United States
Over 1 year using the app
March 24, 2016

Customer service and product is THE BEST! This is a MUST HAVE app for anyone using Shopify!

Sports Fire Sale
United States
Over 1 year using the app
May 20, 2016

Shipping Easy has been an incredible platform for us to scale our business. With it's functionality in creating shipping rules we have been able to automate our process to keep up with the rapid growth in orders. One of my favorite things has to be their Customer Service! Always available and super helpful. I'm excited to have found a shipping solution that can grow with us!

Sand Cloud
United States
Over 1 year using the app
January 7, 2020

We use this app with ALL our shipping. It works very well and very intuitive. The best part is inventory control. Our products inventory are synced over the 5 channels that we sell on.

Sierra Socks
United States
Over 1 year using the app
February 1, 2017

Wow! The application is amazing! It allowed us to ship 1200 orders in 1 day from a flash sale - and it was so easy. The best part of it is the customer service. I called, what seems like a million times, and was hand held though everything. Don't hesitate to call - there is no reason to suffer through it! Once I got understood how to use it, it is so simple and gratifying. My favorite features: identifying invalid address (we would have shipped about 20 incorrectly without it), combining orders (it identifies orders to the same address so you can put them together - we have about 100 orders that were combined to 50 shipments), and the amazing sorting capabilities. Bravo - I am a convert!

Mer Sea
United States
Over 1 year using the app
April 7, 2017

Jessica Gonzales was SUPER helpful and let me keep her on the phone for 30min (til they closed) on a Friday! ha Very friendly and knowledgeable. Thank you! :)

Forloveofallthingsthree
United States
Over 1 year using the app
July 16, 2016

I have used many shipping apps over that last 6-7 years of running eCommerce businesses. Shipping Easy is truly the BEST shipping program I have found. From easy integration, to easy customization it is a breeze to work with.

In addition to being easy, their customer service has been outstanding.

We ship 1000+ orders a month from our business www.sharethelovetoday.com and without Shipping Easy it would NOT be possible to maintain this pace.

A BIG thank you to everyone at Shipping Easy!

Cass Lowrie

Sharethelovetoday
United States
Over 1 year using the app
Edited February 21, 2020

I use this app to manage our shipping process through FedEx. The Shipping Easy team has been excellent in helping us match our shipping workflow to theirs. I highly recommend using this app.

Ken's Foods
United States
Over 1 year using the app
November 13, 2017

5+++ I only wish I'd called support day one as they are awesome. Seriously, after one year of using Shipping Easy and loving it, I finally got around to calling support and they helped me create a list of very specific shipping rules that help our orders sort into the best shipping category saving me and our warehouse hours of manual effort and time. I would not run an e-commerce store without this app. There service is over the top as we are preparing to send thousands of orders to fulfill our recent Kickstarter. Bailey and Jessica and all the others I've spoken to this week ...THANK YOU! GET THIS APP. Suzanne Tucker, Founder, Generation Mindful

Generation Mindful
United States
Over 1 year using the app
September 25, 2017

Shipping Easy as been a great addition to our store, www.manemanagement.com. Our customers love the app even though they have no idea of the inner workings. It just works seamlessly with our store!

Mane Management Lifesyle
United States
Over 1 year using the app