Reviews (602)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.
Refine
-
By rating
When I called, a real person picked up on the 2nd ring!
Sat on the phone with Cory for nearly an hour and he was GREAT! Was having trouble with our printer configuration and he waited patiently through three computer restarts and helped us clean up our printer queue.
ShippingEasy customer service rocks!
Anything and everything you need from a shipping solution.
Worth the price. Keeps things really organized and the discounts are great. Reps are always really kind and helpful.
They make shipping... well... easy! What more can you ask for? I get a ton of orders and just want the dang labels to print in a batch, with the correct shipping... and they do that...
I've called support several times because I'm an ignoramus, and they've gone above and beyond to solve my problems!
Shipping easy is awesome...easy integration here and on a variety of other platforms to make doing business and shipping a breeze. Intuitive- no steep learning curve to use and helpful support when needed. Highly recommend!
I love this app. It is saving me money and time!
I've looked into at least 10 different apps for inventory management and orders dispatch and finally found what I was looking for. Easy, fair price and most of all AWESOME customer support
Shipping Easy has been amazing for our high volume business. Setting up rules should be a daunting task, butt SE make it easy to figure out. The knowledge base is very thorough and customer service always addresses my questions in a prompt and friendly manner. I highly recommend Shipping Easy for any Shopify store, big or small.
Love ShippingEasy and the support is always super helpful!
We've been using Shipping Easy for about 6 months. Any frustrations I had initially were simply due to Amazon's restrictions on 3rd party apps, which is not the fault of Shipping Easy...and really no big deal now that I understand the intricacies of Amazon. The customer support is AWESOME (thank you, Shaquel)! The system is robust and we are now using it with our Shopify account, which seems to be very streamlined. I noticed someone mentioned they cannot create pdfs, but we print pdfs with Shipping Easy all the time and it works great. I've only seen Shipping Easy go down one time in 6 months, but they seemed to recover quickly and it did not affect our shipments being processed in time (I'll admit, it was a little stressful at first, but resolved in time). Shipping Easy also does regular updates to improve the system and respond to customer suggestions, which has been great! They mentioned that they update coding on a weekly basis. I am happy with the program and excited about the potential once I learn how to use all of the features.