Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

June 20, 2018

The ONLY place you need to go for your e-commerce shipping solutions needs. Terrific support, live agents to assist with shipping issues, easy application, great features...everything is there. All you need to do is set up and ship. Their account managers are awesome and Bailey has always been there is assist us when needed plus enhance our shipping tools to make it even easier to ship...Bailey is very knowledgeable and a great person to work with anytime! You do not have to think about this app...this is a must do for your e-commerce shipping needs...get it, you will NOT regret your decision!

Rhoadsroast Coffees
United States
4 months using the app
April 27, 2014

Shippingeasy has been great for our iPhone Wallet Case Store

http://thejimmycase.com/

I tried a couple of competitors. Their prices were too high for the volume of business we were doing at launch. Shippingeasy is super-easy to set up and run.

jimmyCASE
United States
4 months using the app
February 26, 2018

Great customer service. Salesman sold me on functionality that I said is necessary and unfortunately this software does not have it.

Shopabaco
United States
3 months using the app
Edited January 30, 2020

Great app with EXCELLENT customer service. So far it does everything we need it to do. Whenever we have a problem I just call or chat with them and they help me figure it out.

StoveGuard
United States
3 months using the app
September 16, 2021

We have been using this app for years. I love how easy it is for all of the orders to show up and how easy it is to refund and duplicate a label if you make a mistake. Having it hooked up to shopify in our recent transition has been really easy, & seamless. We have always had good support from the customer service team for years now. The shipping easy app has really made life much easier over the years.

Cactus Juice
United States
3 months using the app
December 4, 2017

These guys are AWESOME! Clyde was a world of help to my 1300 pending orders. Amazing customer service, unlike any other. Highly Recommend!

Glassbluntstore
United States
3 months using the app
May 29, 2015

Really like this app! Since we sell in various venues it is great to see all shipping history at a glance as well as delivery information. Thanks for a great app!

Education And More
United States
3 months using the app
November 21, 2019

Can always rely on customer support - Matthew F was able to get my issue taken care of quickly, so I could get back to work! Thanks!

JuJu's Kids Boutique
United States
3 months using the app
October 3, 2018

ShippingEasy is a great app! And, if you need anything, you can count on their superior customer service. I have contacted them by phone and chat. I would recommend them to anyone who wants to automate their fulfillment.

GRIPSTIC
United States
3 months using the app
June 12, 2013

One word: lifesavers! (maybe that was two).

Before these guys I tried Stamps.com, going to the post office (and getting different postage every damn time), drop shipping, yadda, yadda yadda. All of it was a headache.

Then I bough a Zebra Lp 2844, and told myself that I need to find something better, because my orders that were being printed onto Avery stickers then walked down to the post office where they would take FOREVER (and charge me extra) had to stop.

Steve and Tessa from ShippingEasy straight up made the name of the company come true. Not only does my store get synched with their system (automatically sending a confirmation to the customer via email and a shipping tracking number) they also have very easy access to the data and postage. Everything can be done from home, and these guys have been nothing except extremely helpful.

International shipping is next for me, and from what Tessa told me/showed me, that should be a breeze as well.

My time shipping has gone from a straight 45 minutes for just 10 orders, to less than 5 minutes for 20 orders.

HIGHLY RECOMMENDED (Try em' out atleast, free 7 day trial)

castlebrookltd.com
United States
3 months using the app