Reviews (602)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.
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ShippingEasy has been a terrific app for us, integrated with our Shopify store. Highly configurable, flexible, and powerful. Excellent onboarding and customer support.
This app is wonderful and saves me hours of time every week. I tried stamps.com and did not like it at all. Got a telephone solicitor call from ShippingEasy. WOW, their customer service was amazing. They walked me through every detail via telephone. I can't say enough good things about this app. Well worth the money I pay them, plus postage discounts are better than any other company I have found.
I LOVE these guys. I used a competitor before and I just like the use of the site better and the customer service got back to me within like 10 minutes. That is impressive. I even took a photo of a screen shot, sent it to them and they made sure my international shipping label was correct.
Now THAT is service.
Awesome app! Such a timesaver!! The picking lists seriously are the best thing ever. Highly recommended!
The Pros:
Easy setup and integration with ecommerce platforms
Great rates
v2 saw improvements like the ability to manually create orders for your store, group print labels, group as batch, split orders
The Cons:
v2 saw the removal of the Rates Comparison Wall which was very useful in finding the cheapest rate
v2 UX feels alot slower because of all the added steps
Don't know if you're able to save package dimensions anymore in v2
Quick ship would be nice to have in v2
Hoping to see FedEx and UPS support soon
Great application! Not only does it work perfectly with our stores, but the service is great and they always answer any questions I have and support! Shout out to Melody H. for the super quick response and amazing customer service:)
Connecting ShippingEasy with Shopify was super easy, which of course is not a surprise, we are also using SE for two WooCommerce websites, Amazon, Walmart, Etsy, Ebay plus manual order processing. The app has great features and the support is always extremely helpful
Shipping easy has been a great help to us. When I first signed up with them, I was worried they are just another company which wants to do the absolute minimal except in advertisement. But I was wrong. They helped me to set up everything and fully automate my shipping processes.
Now, I have been with them for a couple of years. Every time, I had an issue they were here to help me. Today, I had to call them and spoke with Clyde. He provided an excellent support experience which resolved all my technical issue and get everything going. He also did it professionally.
As the customer, I would recommend this company to everybody.
excellent customer service. I used the chat function and had several rookie questions. Jose was very patient with me and helped me through. I feel much more confident now!
I came from using Stamps.com and although there are some differences that I miss from stamps.com, the customer service has been outstanding in training me in the ways of shipping easy. After my free 1 hour of training that is offered for new members, I knew my way around to get going on fulfilling my orders. Whenever I've had an issue or question I'm able to reach the customer service team easily through their online chat and I get my issues resolved quickly. Tyler and Rachael have been amazing and soo helpful!!