Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting business efficiency and reducing costs, noting significant time savings in fulfillment with automated label creation and effective high-volume order handling. It integrates smoothly with Shopify, enhancing order processing and includes features like inventory management and customer marketing. The app's cost-effectiveness is highlighted, with savings on shipping often offsetting the service cost, and it supports multiple carriers for rate comparisons. Customer service is also commended for being responsive and proactive, available through phone, chat, and email, contributing to a high user satisfaction and ease of use.

May 4, 2018

Following a national TV experience we went from Shippo to ShippingEasy. We simply had to to handle the HUGE jump in order volume. And I'm glad we did. ShippingEasy makes it super easy to batch print large numbers of orders at once with a single click.

And their customer service is off the charts. Cory patiently answered all of my questions and actually did a lot of the work himself, ensuring everything went smoothly. I highly recommend!

Zzz Bears
United States
3 months using the app
June 26, 2019

Love this app. The app works great with Shopify and Amazon. This simplifies our shipping a lot! Customer service is great.

YAYA Organics
United States
2 months using the app
October 24, 2018

ShippingEasy has been a terrific app for us, integrated with our Shopify store. Highly configurable, flexible, and powerful. Excellent onboarding and customer support.

Name Stories
United States
2 months using the app
January 14, 2016

This app is wonderful and saves me hours of time every week. I tried stamps.com and did not like it at all. Got a telephone solicitor call from ShippingEasy. WOW, their customer service was amazing. They walked me through every detail via telephone. I can't say enough good things about this app. Well worth the money I pay them, plus postage discounts are better than any other company I have found.

Hello Courage
United States
2 months using the app
March 11, 2016

I LOVE these guys. I used a competitor before and I just like the use of the site better and the customer service got back to me within like 10 minutes. That is impressive. I even took a photo of a screen shot, sent it to them and they made sure my international shipping label was correct.

Now THAT is service.

Ftmconnect
United States
2 months using the app
February 26, 2015

ShippingEasy turned out not to be the right solution for us at this time, but they were incredibly helpful and honest with us while trying to figure things out. We fully intend to revisit their service once our shipping needs are a little more advanced.

The Twisted Monk
United States
2 days using the app
July 10, 2020

Great application! Not only does it work perfectly with our stores, but the service is great and they always answer any questions I have and support! Shout out to Melody H. for the super quick response and amazing customer service:)

www.thebluetimber.com
United States
2 months using the app
January 6, 2020

Connecting ShippingEasy with Shopify was super easy, which of course is not a surprise, we are also using SE for two WooCommerce websites, Amazon, Walmart, Etsy, Ebay plus manual order processing. The app has great features and the support is always extremely helpful

Rose Tattoo Care
United States
2 months using the app
October 13, 2017

Shipping easy has been a great help to us. When I first signed up with them, I was worried they are just another company which wants to do the absolute minimal except in advertisement. But I was wrong. They helped me to set up everything and fully automate my shipping processes.

Now, I have been with them for a couple of years. Every time, I had an issue they were here to help me. Today, I had to call them and spoke with Clyde. He provided an excellent support experience which resolved all my technical issue and get everything going. He also did it professionally.

As the customer, I would recommend this company to everybody.

Healthylivingca
United States
About 2 months using the app
January 23, 2020

excellent customer service. I used the chat function and had several rookie questions. Jose was very patient with me and helped me through. I feel much more confident now!

Darla Dietrich
United States
About 2 months using the app