Reviews (592)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly reducing fulfillment time with automated label creation and InstantLabel for automatic printing. It efficiently processes orders across multiple channels like eBay and Shopify and offers cost savings by comparing carrier rates. The user-friendly interface includes inventory management and customizable packing slips. Continuous improvements and proactive customer service enhance the user experience, assisting with setup and troubleshooting.

January 23, 2014

I'm new to both Shopify and ShippingEasy. So far the process has been flexible easy. When needed, the Support team has been responsive and great. I would recommend it to a friend and fellow small start-up like mine. www.mmffvt.com

Morrill Mountain Fruit Farm
United States
About 1 month using the app
August 10, 2016

So far we are loving Shipping Easy. We ship about 500 packages per month, mostly USPS. Its easy to use and we can print packing slips and labels for all the orders on a given day with a few clicks. It will learn rules that will speed up daily shipping. The customer service is top notch- a real live person answers the phone when you call - and they actually know their stuff. (unlike most of the "gurus" that I have dealt with). Seriously, loving it and would highly recommend. BTW- I'm just a regular customer and I was not paid or bribed to write this and none of my friends or family work there.

Kirby Erdely
www.orangescrew.com

Orange Screw
United States
About 1 month using the app
April 22, 2013

Just starting out, but Matt (the sales rep who contacted me) was really helpful right off the bat and did a great job describing the service to me, which was exactly what I needed for my shop. So far everything has been smooth as can be for the setup, installation, etc.

2 & 2 Hardware
United States
About 1 month using the app
March 15, 2017

Always able to reach a person when calling main number. Love that. This time they had to had a support team member call me back - took less than 10 minutes.

Got help from James to solve what turned out to be a slightly technical issue in keeping 3 systems (Shopify - Shipping Easy - Endicia) talking to each other in such a way that resolves issue and keeps me from getting a tech headache (cause tech is not what I do) and in a way that is automated and easy.

He kept the language simple, identified the best way to solve the problem and stayed on the line to walk me through until we had a solution in hand.

Bravo!

Global Village Cuisine
United States
About 1 month using the app
December 11, 2019

This is a great APP and made my life so much easier. It save us time, help our business run more efficient and organized. Also their service is amazing. Anytime i have an issue or question they are always available to help. I am in the learning process but so far it is user friendly and I've been able to get set fast as simple. I highly recommend.

Craftyrific
United States
30 days using the app
Edited May 5, 2020

Great shipping app. Customer service is fantastic and so far the platform is working out. We print packing slips, scan the bar code, and print labels. I would recommend this software to anybody who would like to streamline their shipping.

Dr Jimz
United States
29 days using the app
June 1, 2020

Very quick response from support team. Live chat options is great. Reps appear to be very knowledgeable

cudbyja
United States
25 days using the app
February 6, 2020

Shipping easy has been a pleasure so far. It allows us to ship with easy. We can compare prices from different carriers in a simple single window. It also gives us the chance to do marketing as well. We can email customers coupons if they sign up for email alerts. We can send reminders to shop again if customers haven't visited us in a while. We can send automated emails for customers after making a purchase with a coupon included to come back and shop again. The best part of it all is their customer service. They have a U.S based phone number with English speaking customer service reps that will answer all of your questions. If you don't like to talk on the phone they also offer chat assistance and the good ol' email if you're feeling brave.

Thank you Shippingeasy Team.

Vip Barber Supply
United States
20 days using the app
June 6, 2019

Working great so far, web app performance is much better than some of the competition. Customer support was very patient helping us with a printer driver issue.

Hummingbird Hammocks
United States
16 days using the app
December 6, 2013

Using Shipping Easy was one of the best business decisions we have made. No more waiting on line at the post office! It is easy to use and the support and training from ShippingEasy was perfect. I highly recommend ShippingEasy without hesitation.

Essence Of Vali
United States
15 days using the app