Reviews (592)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly reducing fulfillment time with automated label creation and InstantLabel for automatic printing. It efficiently processes orders across multiple channels like eBay and Shopify and offers cost savings by comparing carrier rates. The user-friendly interface includes inventory management and customizable packing slips. Continuous improvements and proactive customer service enhance the user experience, assisting with setup and troubleshooting.

November 23, 2016

ShippingEasy is easy to use and nicely integrated with my Shopify based store. But all users of every app need help at times, and ShippingEasy delivers outstanding support - every time!

Flanabags 2
United States
About 2 months using the app
Edited September 17, 2018

This APP has been AMAZING. First of all, it works great and it isn't hard to learn all the tricks. The customer service has always been outstanding and very helpful. We are saving hundreds of dollars a month using this app for our shipping.

Kitchen Power Pop Ups
United States
About 2 months using the app
March 8, 2018

This app has been a lifesaver for me! It really speeds up the shipping process and their customer service is top notch! Bailey has worked with me in getting everything set up and has been a HUGE help! If I ever have a question or concern I simply chat or call in and they are right on it. I definitely recommend this app!

Beautifulphotoprops
United States
About 1 month using the app
August 21, 2019

We've been using ShippingEasy since early 2016 for USPS shipping for a few of our businesses. Like any new account, you have to go through and get it all setup correctly. Once you're up and running, you can literally have a label printed in about 3 clicks and 3 seconds when the orders sync with your stores. The whole site works great, it's easy to use, and the functionality is well documented so ...

derbecca
United States
About 1 month using the app
September 19, 2019

Fantastic customer support. Highly recommended app - a must have if you are selling on multiple marketplaces.

ganserscientific
United States
About 1 month using the app
August 10, 2016

So far we are loving Shipping Easy. We ship about 500 packages per month, mostly USPS. Its easy to use and we can print packing slips and labels for all the orders on a given day with a few clicks. It will learn rules that will speed up daily shipping. The customer service is top notch- a real live person answers the phone when you call - and they actually know their stuff. (unlike most of the " ...

Orange Screw
United States
About 1 month using the app
March 15, 2017

Always able to reach a person when calling main number. Love that. This time they had to had a support team member call me back - took less than 10 minutes.

Got help from James to solve what turned out to be a slightly technical issue in keeping 3 systems (Shopify - Shipping Easy - Endicia) talking to each other in such a way that resolves issue and keeps me from getting a tech headache (cause ...

Global Village Cuisine
United States
About 1 month using the app
December 11, 2019

This is a great APP and made my life so much easier. It save us time, help our business run more efficient and organized. Also their service is amazing. Anytime i have an issue or question they are always available to help. I am in the learning process but so far it is user friendly and I've been able to get set fast as simple. I highly recommend.

Craftyrific
United States
30 days using the app
Edited May 5, 2020

Great shipping app. Customer service is fantastic and so far the platform is working out. We print packing slips, scan the bar code, and print labels. I would recommend this software to anybody who would like to streamline their shipping.

Dr Jimz
United States
29 days using the app
June 1, 2020

Very quick response from support team. Live chat options is great. Reps appear to be very knowledgeable

cudbyja
United States
25 days using the app