Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

August 10, 2016

So far we are loving Shipping Easy. We ship about 500 packages per month, mostly USPS. Its easy to use and we can print packing slips and labels for all the orders on a given day with a few clicks. It will learn rules that will speed up daily shipping. The customer service is top notch- a real live person answers the phone when you call - and they actually know their stuff. (unlike most of the "gurus" that I have dealt with). Seriously, loving it and would highly recommend. BTW- I'm just a regular customer and I was not paid or bribed to write this and none of my friends or family work there.

Kirby Erdely
www.orangescrew.com

Orange Screw
United States
About 1 month using the app
April 22, 2013

Just starting out, but Matt (the sales rep who contacted me) was really helpful right off the bat and did a great job describing the service to me, which was exactly what I needed for my shop. So far everything has been smooth as can be for the setup, installation, etc.

2 & 2 Hardware
United States
About 1 month using the app
March 15, 2017

Always able to reach a person when calling main number. Love that. This time they had to had a support team member call me back - took less than 10 minutes.

Got help from James to solve what turned out to be a slightly technical issue in keeping 3 systems (Shopify - Shipping Easy - Endicia) talking to each other in such a way that resolves issue and keeps me from getting a tech headache (cause tech is not what I do) and in a way that is automated and easy.

He kept the language simple, identified the best way to solve the problem and stayed on the line to walk me through until we had a solution in hand.

Bravo!

Global Village Cuisine
United States
About 1 month using the app
December 11, 2019

This is a great APP and made my life so much easier. It save us time, help our business run more efficient and organized. Also their service is amazing. Anytime i have an issue or question they are always available to help. I am in the learning process but so far it is user friendly and I've been able to get set fast as simple. I highly recommend.

Craftyrific
United States
30 days using the app
June 1, 2020

Very quick response from support team. Live chat options is great. Reps appear to be very knowledgeable

cudbyja
United States
25 days using the app
Edited September 18, 2018

Josh was very helpful in getting me the info we needed, quickly and efficiently!

5 stars all th

DS Healthcare Group
United States
20 days using the app
June 6, 2019

Working great so far, web app performance is much better than some of the competition. Customer support was very patient helping us with a printer driver issue.

Hummingbird Hammocks
United States
16 days using the app
December 6, 2013

Using Shipping Easy was one of the best business decisions we have made. No more waiting on line at the post office! It is easy to use and the support and training from ShippingEasy was perfect. I highly recommend ShippingEasy without hesitation.

Essence Of Vali
United States
15 days using the app
March 20, 2017

best shipping software i ever used. a lot of option and well priced.

Bali Designs
United States
14 days using the app
August 23, 2019

Customer Service was great. Help solved all the problems I had! Making shipping a lot easier and more efficient.

YoColorado
United States
14 days using the app