ShippingEasy , 601 reviews

Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-channel order management capabilities, including automation features like automatic label creation and InstantLabel. It offers various shipping options and rate comparisons, potentially reducing shipping costs. It also includes inventory management and marketing tools. Merchants praise its time-saving features and responsive customer support. However, some merchants have reported occasional syncing issues, typically resolved by the support team.

April 22, 2013

Just starting out, but Matt (the sales rep who contacted me) was really helpful right off the bat and did a great job describing the service to me, which was exactly what I needed for my shop. So far everything has been smooth as can be for the setup, installation, etc.

2 & 2 Hardware
United States
About 1 month using the app
March 15, 2017

Always able to reach a person when calling main number. Love that. This time they had to had a support team member call me back - took less than 10 minutes.

Got help from James to solve what turned out to be a slightly technical issue in keeping 3 systems (Shopify - Shipping Easy - Endicia) talking to each other in such a way that resolves issue and keeps me from getting a tech headache (cause tech is not what I do) and in a way that is automated and easy.

He kept the language simple, identified the best way to solve the problem and stayed on the line to walk me through until we had a solution in hand.


Global Village Cuisine
United States
About 1 month using the app
December 11, 2019

This is a great APP and made my life so much easier. It save us time, help our business run more efficient and organized. Also their service is amazing. Anytime i have an issue or question they are always available to help. I am in the learning process but so far it is user friendly and I've been able to get set fast as simple. I highly recommend.

United States
30 days using the app
May 1, 2017

Baily & Jessica are the best. They make shipping easy! ;)

Pretty Missy
United States
25 days using the app
June 1, 2020

Very quick response from support team. Live chat options is great. Reps appear to be very knowledgeable

United States
25 days using the app
Edited September 18, 2018

Josh was very helpful in getting me the info we needed, quickly and efficiently!

5 stars all th

DS Healthcare Group
United States
20 days using the app
June 6, 2019

Working great so far, web app performance is much better than some of the competition. Customer support was very patient helping us with a printer driver issue.

Hummingbird Hammocks
United States
16 days using the app
December 6, 2013

Using Shipping Easy was one of the best business decisions we have made. No more waiting on line at the post office! It is easy to use and the support and training from ShippingEasy was perfect. I highly recommend ShippingEasy without hesitation.

Essence Of Vali
United States
15 days using the app
March 20, 2017

best shipping software i ever used. a lot of option and well priced.

Bali Designs
United States
14 days using the app
August 23, 2019

Customer Service was great. Help solved all the problems I had! Making shipping a lot easier and more efficient.

United States
14 days using the app