Reviews (592)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly reducing fulfillment time with automated label creation and InstantLabel for automatic printing. It efficiently processes orders across multiple channels like eBay and Shopify and offers cost savings by comparing carrier rates. The user-friendly interface includes inventory management and customizable packing slips. Continuous improvements and proactive customer service enhance the user experience, assisting with setup and troubleshooting.

March 17, 2014

We ship from our website, Amazon, and Etsy. You can tell right away that ShippingEasy has their act together—making it easier for us to literally keep our act together (everything coordinated in one place.)
We're still bootstrapping so it's great that ShippingEasy offers different levels of service. Great support pages and costumer service! They got back to me the same day when I had a question. Seems like this app is a keeper—it already works great, and apparently they're always improving it.

Turtle Moon Health
United States
5 days using the app
October 9, 2020

I have two shops Etsy and Shopify. I tried about 5 different aps, This one is a clear winner. Utilizing its packing rules, im able to pack even faster because i tough it what qty and combination of items goes into what box. Also they alow you to make your own custom packing slip which unifies all my brand's packing slips!

Park Scents
United States
4 days using the app
August 2, 2018

Been using this app for a couple of days and It's already paid for itself! Having several options of shipping at your fingertips is amazing. The customer service was some of the best I've ever experienced with any product. They reached out to me to make sure I knew what I was doing (in a good way). Then had two follow-up calls scheduled to makes sure all of my questions were answered. Isabel Ruvalcaba and Sarah Weiss were outstanding to work with. Nothing but good things to say about this app or their customer service.

Ptsctb
United States
3 days using the app
March 23, 2018

So far, everything has been smooth! The app speeds up our fulfillment process and saves us money. Plus the all-star customer service team is just a call away to talk me through the process and fix any user errors I am experiencing, shout out to Bailey! 10/10 recommend.

The Lazarus Initiative
United States
3 days using the app
September 5, 2017

ok GOTTA LOVE SHIPPINGEASY - We launched launched last Thursday- and had been with another app (ship station uughhh) for weeks prior to our launch and guess what nothing worked! And No Human contacted us back to help us when everything failed after launch....actually they still havent called back ( 5 days). Now hres the Great News - we got ShippingEasy and CORY a real person made sure that everything was working perfect. THANK YOU CORY! We will stay with the app that works well AND has human contact - because that shows they care and realize that we are people not just app purchasers.

Demo Auntlyns
United States
3 days using the app
February 26, 2015

ShippingEasy turned out not to be the right solution for us at this time, but they were incredibly helpful and honest with us while trying to figure things out. We fully intend to revisit their service once our shipping needs are a little more advanced.

The Twisted Monk
United States
2 days using the app
March 8, 2018

Spoke to Bryan, very helpful. Great service!

Luv My Flowers Wholesale
United States
1 day using the app
October 3, 2013

This app is pretty great, within minutes I was printing USPS first class shipping labels that were cheaper overall than putting stamps on mailers.

From spending way more time at the post office this morning, to printing labels and having customers emailed tracking numbers by this afternoon the app is a huge help. Plus I pay less on the shipping, not a single downside.

This application was also far easier to use and get running, and looked much more like an extension of shopify than the others I tried, most of those overly complicated.

WoodAround
United States
About 4 hours using the app
June 22, 2017

Recently switched to ShippingEasy from Shippo!

With Shippo I Had issues linking my UPS account from day one and customer service reps i talked to were of no help (but I figured out why once I switched to ShippingEasy, explanation below).

The straw that broke the camel's back was when DHL rates just stopped working yesterday, and I kept getting errors when trying to make UPS labels.; which forced us to enter the order address one by one manually into DHL and UPS websites to purchase labels. Customer service told me that the only option for UPS to work again would be for me to go through and update every single one of my product titles to not include hypens or quotation marks, even though that was never an issue to begin with. I think this is just a lazy rep blaming the issue on the customer instead of actually looking into the problem. In the past few months that I have used Shippo I have talked to several customer service reps and I don't think any of them are fully qualified and trained to help, as bad as that sounds.

I just switched to ShippingEasy, which lives up to it's name. I had a phone call walking me through the set up and shipping process AND I was able to link my UPS account effortlessly because ShippingEasy has everything step by step with screen captures so you can easily follow along.

WHY SHIPPO DIDN'T WORK: My UPS account would not link with Shippo because Shippo kept telling me that the control ID number is optional. However, it is definitely needed for it to synch properly and can ONLY be found by downloading a .pdf of a previous bill. NONE of the customer service reps I spoke to ever mentioned the control ID number and yet ShippingEasy had it RIGHT THERE in their screen capture walk through of the process.

I'd rather pay for an app that does exactly what I want, versus a free one where I keep having issues and end up having to do orders manually.

Steer clear of Shippo and bite the bullet and spend the money for ShippingEasy, it's worth it!!!

Bobbiepinz
United States
About 4 hours using the app
September 24, 2019

I am new to ShippingEasy, and they do not exaggerate when they say easy! The customer service is spectacular. I spoke with Tori today, and she was kind, smart, and efficient.

Mark Berman & Son
United States
About 1 hour using the app