ShippingEasy

Stole $800 from us when they refused to refund shipping labels they canceled. Use someone else.

ShippingEasy sent an email asking us to disconnect our store and reconnect with a new API connection and we lost all history, product images, and had to redo the branding. I am so thankful that Cesar on the Customer Support was able to get me back up and running. Thank you Cesar! I hate the robot chat.

Great service, quick response. The name says it all...Shipping Easy. Plus the integrations of Amazon, Walmart, Shopify... and other shipping to retail customers is so easy, convenient, and the savings are great! Get it...You may just like it TOO much!
Chef Gerrie LLC at chefgerrie.com

Just use ShipStation. I had ShippingEasy for 100s of labels a day over the course of a year. At least once a month the platform broke with no notice significantly hurting my company. It's nice when it works but it'll break and ruin your day.

Yes yes yes yes yes yes! PERFECT. Not even joking. Thank you for this app! So happy. Software is easy to use and I couldn't be more happy.

Shipping easy is exactly what it says. Shipping and Easy to use. Customer service is very responsive I have never had to wait to get help with any questions I've had. Rewa helped me solve an issue I was having in like 2 minutes.

Very quick response from support team. Live chat options is great. Reps appear to be very knowledgeable

Orders are not converting over. Holding for hours, goes to voicemail . Then no response on chat - not trustworthy

Very easy! Best support ever! Blew Ship Station out of the Water. No we will call you back later BS. Live chat!

We use shipping easy to ship our orders and it is great! Their customer service is amazing, the live chat is super quick and simple. You are always connected with someone immediately to help with any challenge you may have and they are also there to help with any changes you need to make to your account.

Shipping easy has been super helpful shipping out my items from my shop, and the support has solved all my questions quickly. Thank you!

I worked with Brandon Harrison today just after installing the application....Knowledgeable isn't a word I would use because the word doesnt carry enough credit!! If I need to ever call back I sincerely hope I get him or another rep just like him

I am THRILLED WITH THEIR CUSTOMER SERVICE! I am so computer illiterate and every single time I've called someone has immediately answered and treats you like a friend that is super smart and wants to help you succeed. Not only have they helped me navigate my issues they have educated me on excel and walked me through the process. I am so thankful I went with these guys. Being a new business, I need all the help and education I can get! I feel like a have a team-mate in them.

It is easy to use and if you have any problem there is a chat with excellent customer service. I recommend ShippingEasy

excellent customer service. I used the chat function and had several rookie questions. Jose was very patient with me and helped me through. I feel much more confident now!

Every time I have had call this company with any concerns or needing help they have exceeded my expectations. Today I called & spoke to Jeff. I needed help with finding a better plan for my business needs but didn't want to cancel my subscription because I love the way it integrates with my Shopify store. He was so helpful & it was so quick to figure out. They help you & they are quick about it. Love that! I can go on with the million other things I need to do for the day & now I feel better about my business.

This app has been hugely beneficial to my business! I couldn't imagine running my business without it. Also, the customer support is amazing - will solve any problem you have right away!

Does the job well. Creates a history of your shipments if you need to reference them in the future. Also, easy to void and recreate shipments. Imports from Shopify seemlessly. Great customer support. Shout out to Jose for helping us out!

Easy to use and always great customer service. Highly recommended! Utilizes cubic shipping which is a HUGE plus!

I use this app to integrate 2 businesses and it has made shipping a breeze! I ship enough to take advantage of the subscription and I an not disappointed!

Love the customer support on shipping easy they are always quick. Also, they update the system frequently, and it saves us a lot of money.

I don't use the Shopify app, I use their full website for my business and it integrates and pulls all my shopify (and other marketplace) orders and info to be handled in their website.

I love ShippingEasy, there support is excellent and I am always able to get help with my issues and get explanations for things. Their pricing is also really great for what they offer, and shipping things out is super easy and the prices are great. Super easy to use with anything we have tried.

Update: 10/7/19 - They do have a Walmart.com integration! This is something that not every shipping solution has - very nice bonus as managing your own orders on Walmart.com manually is basically impossible with their very strict acknowledgement timeline.

We recently expanded our shop and ran into a ton of problems trying to effectively integrate shipping and inventory across multiple sales platforms - ShippingEasy has saved us! Getting started was easy, the interface is intuitive for high volume shops and the customer service is stellar! We have had several phone sessions with their support staff in a short time and now our ShippingEasy presets are perfectly customized to our needs. Very happy and relieved to have them on our team.

I had to call in twice this week for help with two different situations and was lucky enough to speak with Jordan both times. He was polite and did everything he could to help me quickly. In fact, he was able to resolve both of my issues within minutes. Can't say enough how much we love Shipping Easy, their Customer Service can't be beat!

We've been using Shipping Easy for some time now and we have been very happy with their service. Every time I call, I receive top notch service. They are an excellent company and I am very pleased with their app. Tori did an amazing job on our last call. Thank you.

I actually look forward to chatting with someone from customer support. No matter how long it takes to solve your issue, they remain professional, patient and courteous! Never giving a possible solution and to contact them again if it doesn't work.

Always a positive ending with customer support.

I strongly recommend ShippingEasy. The app interface is super user-friendly and very straightforward. What even better is the support teams, they get back to any question I have really fast. A solid 5 star app.

ShippingEasy has had the biggest impact on our business of any app in the app store. Outstanding product & support team. I spoke to Tom about shipping presets and rules and he walked me through the whole process. He answered all my questions clearly and didn't make me feel being a pain. Thank you very much, Tom! Problem solved!

Looked around for a very long time for a shipping app that was not only user friendly, but did not require a lot of setup. Tried shippinng easy and WHAM, found the one. Super simple setup and we use it daily.

We use Shipping Easy everyday, and it is a fairly easy app to navigate. On occasion a question will pop-up for us and we need to ask a customer care representative. Today, for instance, was one of those days and I had the pleasure of chatting with Tom on some things that I could not figure out. Tom was patient, very helpful, and able to help me trouble-shoot my situation. He also made sure that he had addressed everything before I closed out so that everything was flowing smoothly. So thanks Shipping Easy for being one of my daily workhorses and thanks for having someone like Tom if I ever need assistance. Communication is everything!

We use shipping easy to send out our books and it works great! Everything syncs in and it is very user-friendly. Today I used the chat feature to speak with Tom who helped me get an email campaign set up, he was very helpful and I always love sites that have a chat feature rather than having to make a call! Thanks Tom and Shipping Easy!

Works as advertised, seamless integration, etc.... and the support team is live human beings who can be reached easily. (Note: You don't get live support with the free plan.)

Must use if you need to ship products to your customers. Shipping Easy is EASY and the support is Amazing.

When I called in Jordan was able to help me get to the root of my issue within 2 minutes. I appreciate the knowledgeable support offered every single time.

ShippingEasy is extremely user-friendly and the reports are great.

I must, however, speak on my customer service experience.

Mattew was AWESOME!!! He was patient, very helpful and extremely knowledgable!

I am not exaggerating when I say he was with me through my printer issues non-stop for almost four hours. He was never ill-tempered or short with me. I am pretty tech savvy and neither one of us good figure it out!

We finally did after much uninstalling and reinstalling and closing and deleting and much more. He finally figured it out and because of the experience today I will know what to do the next time this happens.

Thank you so much, Matthew! ShippingEasy, you have a ROCK STAR!

Eve
Beanstalk Hair Growth

I have been shipping product around the globe since 1994. As the internet evolved and made its way into the world technology evolved and apps were born. 2019 we have so many choices and so many reviews... some we know are fake, some we know are real but we all want what is best for our business. When it comes to reviews, I leave the good, the bad, and the ugly, unlike those that just had a bad day and then wanted to let the world know they had a bad experience. Most of the bad is from people that just do not get it and should not be in the technology realm.
I can tell you I am a techno junky, I do not like to listen to a lot of reviews, however if this helps anyone like it would me then so be it. I go back to the day and time when you had to have a custom program written and integrate into your shopping cart. It wasn't pretty but way more efficient than one at a time. This was the difference of taking all weekend to pack 30 orders and barley get them out Monday afternoon. Since then with more demand and needs for our customers more apps started popping up. I tried almost every single one of them. Most were so incredibly complicated it still took forever to ship product effectively. When we hit 150 plus orders a day, 7 days a week, we finally found Shippingeasy. And wow does the name fit well! It literally blows the competition out of the water! Not only is it easy, but the tech support when and if it is needed is mind blowing and should be a industry standard in customer service. The people have even helped me with issues that did not have to do with there software! This is unheard of! The support is instant! and the support is personable! The internet needs to learn from these people! Thank you everyone at Shippingeasy! We have set our standard to yours. Be well! EarthDye

They have great customer service and unbeatable rates. Very helpful with any problem that might arise. Would definitely recommend it

Not only does the app simplify all your shipping needs but the customer service is amazingly helpful! Great Job Shipping easy!

My company, Trinitybamboo.com, ships Free Samples to our customers using FedEx. To accomplish this, we have had to print our orders from Shopify and enter them manually into FedEx. My goal was simple: Have the ability to print FedEx labels directly from within Shopify. After doing a bit of research, I chose to try ShippingEasy. Literally, within 2 minutes of signing up for the app, my phone rang and a support specialist introduced himself and asked if I wanted help setting up the app. Over the next half hour I had the app installed, received training, and had printed my first label. Fantastic customer service...great app.

Ive been using shippingeasy for about a half of year, even before i had shopify. I love them. I love the live chat they always have. Its extremely helpful and the customer service is exceptional. I REALLY appreciate that. Also, its easy to use! I cant think of any drawbacks honestly.

I've looked into at least 10 different apps for inventory management and orders dispatch and finally found what I was looking for. Easy, fair price and most of all AWESOME customer support

ShippingEasy is a great app for keeping track of all your shipping on multiple channels. I used it for my website, eBay and Etsy and it always did well. I really like the ability to print out multiple packing slips and labels at one time. And the postage pricing seems the same as other apps.
I also used their inventory app (which is $9 extra) and liked it. The inventory part does need a few improvements (just seems like it takes too many steps on some processes, and it didn't import the UPCs). it is a new addition to their main app which is the shipping, but they're definitely doing well with it.
Overall, I would recommend this app if you're looking for an app to manage your shipping from several different channels. And really, if you're selling on multiple channels, you really need to invest in some program to help you keep up on everything.
The only reason I switched to a different app is that I'm currently needing something that also handles listing on multiple channels as well as more in-depth inventory management. But I would definitely consider using ShippingEasy again if my needs change.

I installed the app - then uninstalled and it is still charging me. I need to dispute the charges but there is no good way to get in touch with anyone.

This App is a life saver when it comes to shipping. The shipping rules are very easy to setup and are insanely helpful.
Their staff has also been amazing to work with whenever we have issues. If you have a Shopify store this app is a must!

The app works very well. Takes a bit of time to figure out some of the details. The support team is great! They are very helpful and willing to help you with questions.

While in the process of setting up our store we had some questions. Every time we reached out to customer service we got someone to talk to immediately. All customer service staff is very friendly and patient. In particular Micah was always able to help us adequately thanks to his knowledge and excellent communication skills.

We have spent ALOT of money with this app due to our high volume. We reached out to them because out of THIRTY apps that we use for our store, this was the ONLY one that had not updated so we could use Shopify’s location services - something we asked Shopify for because we desperately needed especially with the holiday season approaching. We even were part of a call with Shopify to test the features before they rolled it out. We told ShippingEasy that we were going to need to switch to ShipStation because we could not go into the holiday season without this key feature. We were told that their update would be available in four days from our call. Yet here we are TWO AND A HALF WEEKS after the PROMISED update and they still have not gotten it completed. They clearly just lied to us to get us to stay and we stupidly trusted them. It’s now Black Friday and we are in our second peak which means shipping 200+ orders a day. However, the chore of managing inventory at multiple locations impacts are service level.

Pissed.

Wow! Just WOW! This app truly is amazing with all that it can do to manage, sort, filter, and help you deliver with labels, shipping management and so much more.

But the real secret (and amazing part) about ShippingEasy is their incredible support staff. You can talk to a real person. And everyone I've spoken with has been very competent and helpful... even for complex questions. They'll spend hours on the phone with you, if needed, to make sure you're successful with the app and what you need for your business.

With folks I've spoken with like Isabela, Ray, and Emma, I've never left a conversation without problems solved and my business continuing to make money.

Highly recommended.

Fast customer service on the back and never had an issue with this company. We've been using them since 2016!

Great shipping service! Customer support is very knowledgeable and helpful! Would never leave them.