Reviews (592)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly reducing fulfillment time with automated label creation and InstantLabel for automatic printing. It efficiently processes orders across multiple channels like eBay and Shopify and offers cost savings by comparing carrier rates. The user-friendly interface includes inventory management and customizable packing slips. Continuous improvements and proactive customer service enhance the user experience, assisting with setup and troubleshooting.

Edited December 12, 2016

****NEW POST****
Recently, I was able to install the "ConnectEasy" program. Therefore I have updated my rating to a 5/5. I found some time and went to a 3rd party source to download the file. After downloading the program, I restarted and it popped up on my screen.

Also, I received a voicemail whom I believe is ShippingEasy customer service. Unfortunately, I was not able to take that call at the time. But the fact that they followed-up on this review (I did not ask), shows how outstanding their customer service is. I will be re-installing ShippingEasy and recommend this over any other Shipping apps on Shopify.

****OLD POST****

This review is based on a Free Trial of Basic.
I loved all the features this App had on Shopify! That is, till I attempted to download "ConnectEasy" which seems to be required in order to print labels.. Each attempt at installing this program, I received an internal error from ConnectEasy. It will NOT let me install on my Windows 10 computer. I turned off all my Firewall(s) so that could not have been it. I even asked my neighbor (computer programmer) to come and take a look. She did not know either but mentioned it was related to the program itself. I never had an issue downloading any programs till I came across ConnectEasy. Why must we download a program to print labels? I also have an ebay account and had no issues printing labels because it does NOT require a program to download. I would have loved to continue troubleshooting it but I can't be wasting more time like this.

Bumnasium
United States
44 minutes using the app
January 24, 2012

I got it work with some help from tech support.
Smooth Transition. Works great.

FabrikIndia LLC
March 15, 2012

We are very happy with the ShippingEasy app! It's so simple to use and the Customer Service is excellent, should you ever have a question. If you are struggling with shipping your products, we highly recommend this app! It really does make "shipping easy."

Impromptu Parties
October 10, 2012

Shipping Easy is an awesome app! Can't believe what you get for free with this easy to use app.

We've had to call their customer service several times. We are never on hold for more than a minute and have always gotten someone friendly and helpful.

The only down side is that it really only prints 4x6 labels, but besides that, it is really great. That being said, this company is working steadily at making improvements and I'm sure it won't be long before this is improved upon as well.

19Upstream
June 29, 2012

This app is great! I use it to ship everyday to my customers. The only downfall as someone else mentioned is that they do not offer UPS regularly, but it is great for USPS and FEDEX shipments. I use a Dymo 4xl label printer, so the PDF that the app generates is perfect! They just revamped their user dashboard, and added an option to store package sizes and addresses.
Good app...keep up the good work guys!

ReverentStyle
March 14, 2012

Super easy to use and their shipping prices are lower than USPS!! Great all around experience!

Hope Tees
October 12, 2012

I've been using Shipping Easy since April and have really enjoyed their services. Their integration with Shopify means that I never have to copy and paste customer addresses so I won't ever make a mistake.

I began using it for its label creation capabilities, but I have been very pleased with the USPS prices - much cheaper than if I were to simply go to the post office. The shipment manager app on my phone is handy for checking on status of shipments when I'm not in the office.

Purse & Clutch
October 12, 2012

It is so rare to have great customer service from an online company. These folks are really nice, efficient, and made my experience setting up my account very easy and pleasant. They followed up with me and never made me feel bad or pressured. So far I really like the service!

Bow Truss Coffee Roasters - Chicago Coffee Roasting
October 24, 2012

ShippingEasy = Greatest thing since sliced bread. Love them. Always responsive when I need anything. Saves me tens of hours every week!

Vape Dojo
October 25, 2012

Super helpful customer service and support!

Happily Ever BorroWED