Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

August 22, 2019

Shipping easy has been great! It's a great way to manage inventory, customer marketing, or even just shipping. I've used it for 5+ years, and always appreciate the improvements they are constantly making. Customer service is quick and responsive, and always helps solve the issue I have. Tom from customer support went above and beyond providing a solution to my inventory export issue and I went on with my day sooner than expected. Thanks for everything! Keep up the good work!

Drinking Well Co.
United States
Over 5 years using the app
November 17, 2021

ShippingEasy is the best shipping app I have ever used. We have 3 Shopify Stores that we integrate, plus Amazon and some manual orders. Very simple to use, but it's still very advanced with anything and everything you could possibly want. It connects with UPS, USPS and Fedex as well as others.
I can any report that I might need, and it has many settings so you can adjust to the uniqueness of your company. Also is very easy to print using categories to do certain label batches at a time. Best customer support you could want, they don't hide their contact details like some other large companies. They will make any situation right.
Definitely consider ShippingEasy!

Raw Frozen Scents
United States
About 5 years using the app
Edited July 16, 2019

We use Shipping Easy everyday, and it is a fairly easy app to navigate. On occasion a question will pop-up for us and we need to ask a customer care representative. Today, for instance, was one of those days and I had the pleasure of chatting with Tom on some things that I could not figure out. Tom was patient, very helpful, and able to help me trouble-shoot my situation. He also made sure that he had addressed everything before I closed out so that everything was flowing smoothly. So thanks Shipping Easy for being one of my daily workhorses and thanks for having someone like Tom if I ever need assistance. Communication is everything!

Vapour Beauty
United States
About 5 years using the app
January 29, 2019

Great app to keep track with all your channels! Great customer service! They are very helpful and very responsive.

J.J. Malibu
Canada
About 5 years using the app
June 19, 2019

This app has always performed beyond any other I've used. Customer service is also excellent, prompt, courteous. Couldn't be more happy!

CocoPits
United States
About 5 years using the app
Edited January 15, 2022

We have used ShippingEasy for a many years and have been super happy. When we switched over to Shopify and clicked two buttons and Shipping Easy was integrated in seconds, picked up our unshipped new orders and we were ready to go! In literally seconds. It doesn't get better then this. Shipping Easy is honestly my favorite service of everything we use for our store, not just in shipping. Their customer service, ease of use makes our lives so EASY ;-)
Camille
Create-A-Mural.com

Funkidsmurals
United States
About 5 years using the app
March 18, 2015

So far so good! We recently switched to ShippingEasy after manually entering shipping with Endicia for Mac. Not only has it saved us a lot of time but also a lot of money. The shipping rates are much better than what we were getting directly from Endicia. The customer service is also outstanding! Keep up the good work.

Amaya Roasting Company
United States
About 5 years using the app
Edited December 6, 2017

Shaquel just made the assist of the year! She's a true and I am thankful she picked up the phone today. I really couldn't ask for better support. Thanks again . . .

- mm

Mood Mats
United States
About 5 years using the app
April 29, 2020

Helps our store keep up with the high demand we have for orders, lets our remote employees keep involved with the shipping process, easing up the pressure on HQ, and their chat is always able and ready to help with any issues or questions we have!

Original Skateboards
United States
About 5 years using the app
Edited June 23, 2019

Very happy with the quick and courteous response from Tom Khuu on my issue to remove orders from a shop and archive that shop. He understood my needs, asked the appropriate questions and handled it much quicker than anticipated. Thank you very much, Tom!

HappieScrappie
Singapore
About 5 years using the app