Reviews (31)

Overall rating
4.3
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
January 16, 2024

Easy to use and quick to set up - I was able to find the right free shipping threshold for us with very little effort. Highly recommend!

Dissent Pins
United States
Over 1 year using the app
February 6, 2024

Easy to use! We were able to utilize our developer to do a custom set-up with the functionality Ship Scout offered to run a threshold A/B test. Easily allowed us to identify which threshold works best for our customers! Fast replies when we had a question as well! Would recommend.

Kindred Bravely
United States
10 months using the app
March 3, 2021

Traditionally setting up shipping threshold tests has been a huge pain. The Shipscout team and the product are incredible. The app itself is simple to use, and the team at Shipscout is rich in expertise. They've been helpful in every step of launching the most effective test to boost our AOV and improve our total profit per visitor. This app is a no-brainer, and it pays for itself. We've already set up two tests with them and we're very happy with the results.

H.V.M.N.
United States
10 months using the app
February 6, 2024

ShipScout is a great platform with robust analytics and delivers on pretty much everything it promises. If you're looking to test the effects of different shipping price / threshold configurations, this is THE tool. Most notably, Support has been amazing and responsive, addressing all our questions and helping our company launch and monitor our tests smoothly and accurately. Cannot recommend this enough!

Jazwares
United States
7 months using the app
May 12, 2023

Very helpful support staff. Easy to set up and you can create variants that update all your FAQ pages so that shipping message is the same. The only thing is, there is no true way to segment out traffic from new vs. returning users, so everything is randomized traffic.

Pepper
United States
6 months using the app
May 13, 2022

I definitely recommend ShipScout for shipping AB test. We found out a huge increase of conversion rate just AB testing free shipping threshold.. amazing! Set up is super easy, and if you have problems Ben and the support team is always ready to assist you. We are really satisfied with this app!

Koalababycare
Italy
5 months using the app
Edited June 9, 2021

I would definitely recommend ShipScout to any store owner looking to optimize their shipping rate for conversion and profitability. Ben and the support team is simply amazing and worked with us to help define our specific test requirements based on the unique shipping settings of our store. This is a no-brainer app for the store manager looking to make data-driven decisions on shipping rates.

Salt & Straw
United States
3 months using the app
April 5, 2021

ShipScout helped us run tests that we've been putting off for so long. In just 2 weeks we've already made major decisions based on the results and are seeing increased profit per visitor. Easy to set up and install - our site is a bit funky and support was really helpful with a couple of snags in the process.

Natural Dog Company
United States
3 months using the app
November 2, 2020

Really easy to set up and support was awesome. You will get all the data you need to make the best shipping rate decision. Highly recommended.

Elite Supps
Australia
3 months using the app
September 13, 2022

The app designers are super responsive and helpful!!
Highly recommend downloading this to increase your conversion rate and generate additional revenue. I wanted to compare a free ship threshold vs a flat rate threshold, and though the app designers were already in process of making an easy option, they also provided a temporary (and slightly more complicated) solution in case I wanted to implement right away. I opted to wait, and because my particular store had some complicated shipping profiles they worked diligently with me to address and solve the issue. I think I had an unusually difficult scenario, where most online stores wouldn't face this issue, but the point here is that the team at ShipScout is dedicated to finding a solution for you to improve your revenue. The app worked very well, the team was awesome, and if you aren't a/b testing your shipping options you're missing out on easy revenue increase. Download this app yesterday!

Food For The Sole
United States
3 months using the app