Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 10, 2022

In May, my 40% revenue came from ShopAgain's drip campaigns. I love this app. Easy to use, strong reporting, and does not require me to do much to get things going. I like that their recommendation is available both for emails and my store. I have used Omnisend, Klaviyo, and Mailchimp before. But it is much easier for me to use ShopAgain.

The Tribal Swag
India
11 months using the app
October 17, 2022

So far ShopAgain has been quite easy to setup and use. As someone who's has a lot on their plate and not a lot of free time to learn a new tool, ShopAgain is intuitive and easy to pick up. Whenever I had questions, I could get in touch with a real person on support in just a few mins and even schedule a call for more complex questions or workflows.

USA Flagworks
United States
7 months using the app
January 11, 2023

Our experience with marketing automation was greatly facilitated by this plug-in. We were having trouble getting started, but happily we ran across Shopagain, and we quickly completed email flows, and pop-ups. I love the UI and the team's response.

Organic Kitchen
India
7 months using the app
August 26, 2022

If you're looking for an all in one email and sms app this is it. I've previously used multiple popular apps and paid quite a bit more for less than what Shop Again offers. Not only is their segmentation and analytics advanced for greater data mining, their automatic campaigns are simple to set up and functionality is everything you need. With Roshan's help, I was able to add sms transactional messaging as well. This has reduced my app need to a single one which is incredibly important for page speed times. I would highly recommend this app!

Bentley & Lo
United States
7 months using the app
August 22, 2022

ShopAgain has made my life much easier. I don't like installing too many apps in my store. Emails, popup, SMS, bestsellers widget - they do it all for me. Love their dashboard analytics. Customer support was always there when I need it.

FYEWEAR
United States
5 months using the app
April 13, 2023

I can not say enough about this company! I came here looking for an email service with support. I work alot on weekends, I needed support at times.

This company has been a dream to work with and I am excited about making flows and sending emails again! Before, I dreaded it with the other company!

The support here is beyond stellar! They are continuing to improve the app everyday! New things that make this app awesome!

The pricing is great too! You are not stuck paying for SMS that you may not send! Thankful I found this app.

LD Bags Online
United States
5 months using the app
September 13, 2022

Amazing app, and an amazing team. Campaigns are added automatically as needed and the app allows us to easily make any changes if we want. The team is very responsive and new features are added constantly. Looking forward to many more conversions! Thanks, The Trunkin' Team!

Trunkin' USA
United States
4 months using the app
March 10, 2022

The tech and customer service support from lattice team has been outstanding. We have seemed improvement in our abandoned cart sales. Platform is also easy to use and navigate.

Gaelle Cosmetics
United States
4 months using the app
LatticeAI Inc replied April 12, 2022

Thank you for the feedback. We shall continue to innovate and deliver to you.

October 12, 2022

Recently started using ShopAgain, and the experience has been great. The support team is skilled and friendly, and the features of the app are easy to use. I am yet to try out their upsell widget but everything else looks solid.

Looking at Sound
United States
4 months using the app
March 21, 2023

the Autopilot plan is truly remarkable. I did not know such a thing was possible. I guess AI is coming for a lot of jobs. Anyways, my emails from shopagain look really good. Good customer support too.

HairNirvana
United States
4 months using the app