ShopAgain ‑ All in one suite

ShopAgain is an e-commerce marketing platform for stores looking to improve their customer retention. The platform creates automated email & SMS marketing campaigns to convert your one-time shoppers into repeat customers and repeat customers into loyals.

With our AI-enabled proprietary platform, you get advanced campaigns and flows personalized for your customers based on their purchases, browsing history, profile, and life cycle stage.

With ShopAgain, your marketing team can save substantial time from retention marketing.

Automated Segmentation for better targeting

• Prebuilt 25+ segments based on purchases, activity, and lifecycle stage
• Capture your At-Risk customers before they churn
• Segments such as most like to buy, high value, low spenders, loyal

AI Powered Product Recommendation

• Increase your Average Order Value
• Use AI powered Cross-sell and Upsell
• Easily integrate product recommendation into your marketing emails

All the tools for email and SMS marketing

• Drag and drop email template builder
• Vast library of stunning email templates - for desktop and mobile
• Personalized SMS messages (supports MMS for US location)
• Tools for building the subscriber list

Automated omnichannel campaigns to level up your marketing

No need to send generic campaigns to all your customers:

• Get advance flows customized for your audience
• Flows come with automated email templates already consistent with your store’s theme, color, font, etc.
• The platform creates omnichannel flows with personalized offers for different customer segments
• No need to guess the right offer or the right campaign to send to your customers

Powerful analytics & reporting

• Mesure your store’s performance in every way possible: dollars, clicks, churn
• Track how much you are earning with ShopAgain at a glance
• Measure performance of each campaign and every channel to see what works best for you

High email deliverability

The platform automatically takes care of:

• Domain warmup
• Regular list cleaning
• Suppress inactive subscribers
• Our automated campaigns engage more with active customers

Manual Oversight

Each AI-based automated campaign is manually reviewed by our team of marketers, before it becomes available for you to review, edit, and launch.