Reviews (34)

Overall rating
4.2
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
August 12, 2024

We've been using this for quite some time and it's a great app with wonderful customer service. But it just changed from free to paid and the prices are high. We like it so much we're trying to see what we can do to continue using it (and the developers are kindly working with us on that), but it's definitely a huge challenge to go from free and works great to facing hundreds of dollars a year to get to use.

Alewine Pottery
United States
Over 1 year using the app
August 8, 2024

Shop hub is my new favourite loyalty scheme for my new small business! They go above and beyond to make me feel welcome and assist with any queries extremely quickly! I highly recommend.

FM by Laura
United Kingdom
10 days using the app
August 9, 2024

Such a creative way to do a fun and rewarding loyalty program. Love that you can customise the app to suit your store and branding. Steve, the founder, is super kind and helpful :) Would defiantly recommend this app for your store!

Nostalgia Girls
United Arab Emirates
18 days using the app
May 13, 2024

BY FAR the best part of this app is their commitment to your brand. Their on-going support and willingness to be flexible and update the core functionality of the app to be compatible with your needs is just a nice bonus.

They've got a great system to simplify our rewards program and it has been a massive hit with our customers! We're a large brand and working with them has been an awesome decision.

- VP of Marketing

SuperMush
United States
4 months using the app
July 21, 2022

Fantastic support and help from the team and we love the design and look of the loyalty reward stamps on our site. It's a great way to incentivise our customers and reinforce brand awareness. Really delighted with ShopHub's app.

CHOC Chick
United Kingdom
Almost 2 years using the app
May 16, 2023

If I could provide a higher rating than a 5 ⭐ review I would gladly do so... My experience has been excellent, great service that went over and above. A very talented team open to improvements for the benefit of the ShopHub community.

Reaper Robs
United States
Over 1 year using the app
December 12, 2022

I have been using this app for around 3-4 months and I cannot say I have been disappointed yet. Installation and setup was extreamly quick and it was active on the site within minutes. Its great that you can choose your logo to be displayed and your website colour scheme. Email and Live chat support is second to none, helpful replies and most importantly fast replies.

The fact its free is simply amazing and I cannot wait to see this app develop further.

American Coffee Club
United Kingdom
About 1 year using the app
June 4, 2023

Great App, support is very efficient and quick to reply.
Existed to see new features and how this app can grow.
Keep up the good work!

Kawai Jewellery
Australia
8 months using the app
October 28, 2022

I love everything about this app, from its design to how easy it is to install. The team is fantastic and helpful. Things do not have to be complicated and over the top! I would pay for this app. It does exactly what it says with ease.
Thank you lovely people :) PS started following you on IG to keep up to date.

The Wishing Thorn
United States
8 months using the app
April 7, 2022

I love how easy this app is to set up and use - and the fact you can customise the rewards to suit your store along with the colour schemes is amazing!

Winnie May’s Design
United Kingdom
8 months using the app
ShopHub replied April 11, 2022

Thank you for your kind words! We made our app so any store can get a fully branded loyalty program in just a few minutes, so this feedback is great to hear :)

- Steve