The support team is not responding. There is no way to track the support request either. I have contacted the support using the support page on the application.
hi, I sent several email for support, but I didn't get the response, Could you check your email, I need to fix some problem with google adword.
Hi, you can contact us directly in the app, here in the support tab or via email address: firstname.lastname@example.org
Support team is not responding. Trying to connect on in-app support, email and previous email trail but there is no response!
Adsense works on my entire website except any page associated with shopicial so you gotta just gotta integrate them manually! They make having your own social media platform so easy!
The "about" section does not appear on the mobile page, you have to turn it tlandscape. great response times so far. great useage!
The mobile devices are too small to display all the content. If you need to display the "about" section on mobiles, I will help you to do that. In fact, we did not receive any of your requests about this problem until seeing this review. There are many ways to contact us:
I am really loving this app. It's very easy to use and set up. I tried a few different apps and this was by far the better one. It looks more like the forums I am used to using. I'm looking forward to launching it in the New Year.
Amazing app to have on your store! It took me some time learning the interface but after I figured it out I love it! Fully customizable, a great addition to my store.
It’s pretty good. During the trial, we will continue to give feedback, thank you.
In many sections, I want to be a community to communicate ideas, suggestions, and product feedback with our users.
I think shopicial is very well made and can bring a lot to a store. Building and maintaining a forum can be challenging and a lot of f work but this app really makes it easy. I read a few comments that support does not respond swiftly but I found that untrue, Chris actually responded to all my questions fast and was very helpful. I believe that Shopicial really should have a rating above 4 stars. We are still in the development stage but so far we are planning to keep and using it after we are live.
The application looks useful, but no one answers requests to support for a long time.
Also, comments are not displayed on the product page.
We are ready to sign up for a paid subscription, but first we would like to get confidence in the timely support of the product by the developer.