Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 16, 2023

Application removes main product text formatting. Looks like still in beta and support is asking questions It replies with standard text asking the same information that was provided already.

ALTWAYLAB
United Kingdom
About 1 month using the app
ShopiCraft replied October 17, 2023

Hi there, thank you for your review and your constructive feedback.

We understand your concerns around existing product text formatting being changed, particularly when generating SEO titles and descriptions, and we apologise for any inconvenience this may have caused.

We have now fixed this issue so we hope it will no longer be a concern. We are a small team of 2 and we really appreciate your feedback that helps us improve the app.

We are also going to follow up on our previous email correspondence with further steps to hopefully make up for any inconvenience this issue may have caused.

Once again thanks for your review, and please don't hesitate to reach out to us via email support@shopicraft.io if you require any further assistance or have any questions!

Kind regards,
ShopiCraft team