Reviews (338)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and automation features that streamline adding products from platforms like AliExpress and eBay to Shopify stores. It is noted for its strong customer support, including personalized solutions like custom videos, and valuable educational resources such as a 60-day challenge for setting up a dropshipping business. The app also supports multi-store management across Shopify and WooCommerce, and offers features like product bundling, advanced image editing, and the ability to import customer reviews, which help enhance business operations and customer engagement.

Edited September 10, 2019

The app makes it mandatory to set the (Compare At Price) for all items imported via the app, even if you're not planning for a sale. This problem stems from the pricing rules page. Their only offered solution for addressing this is to disable the compare at feature from your e-store theme settings--a solution that would not make my clients appreciate the discounts I'm offering, which is kind of a new problem. That's besides the fact that I couldn't find any feature that can allow me update the prices of my imported items in case I decided on markup changes within the pricing rules. Too basic for many stores.

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My reply to (Developer reply, September 10, 2019):

Thank you for confirming that advanced e-stores who need to use the “Advanced Markup Rules” are forced to set a rule for the compare at price for each cost range—even if they aren’t planning to. Thus, there’s no confusion about this point anymore, as you claimed. Your offered solution is me emptying the pre-calculated compare at price from each item (item-by-item?) during the importing process. But why are you considering that headache, a solution? Procedural automation should be the solution.

You’are saying: (It's also possible to update your existing products by percentage or fixed value through Dropified), but I hoped to hear the phrase (automatically with one click, the product pricing will be updated for all products loaded to the catalog via the APP and even those products that are still pending within the import list). Or at least state that anywhere within the APP. If you really have such a feature, then you deserve a credit for it.

JYards
Jordan
About 1 hour using the app
Dropified replied September 10, 2019

Hi there,

Thank you for the review.
Many if not most of the features in Dropified are based on user requests as we're always listening to feedback and suggestions to see how we can continue to improve our software and service.

Your suggestions have been added to the features queue to have it implemented into our software hopefully in the near future.

Meanwhile, we did send you a message in case you'd like to further communicate your suggestions and use case with us.

Please feel free to reach out to Dropified Support Team via live chat or email at anytime.

Thank you.

February 2, 2021

This app was the best in its niche. However, before the plans were $47 a month for a builder plan, but they have changed it to import plans which is only $17 a month but an 8% per product price fee. So if you are serious about a big dropshipping business and spend a lot on aliexpress per month like I do, then this app is VERY VERY expensive. My two stores that currently have the old builder plan cost me $47 a month, with this new plan style I would be paying $800 per store a month. For my new stores, I can no longer use dropified. Extremely disappointed to say the least, pure greed.

VeeraGold
United Kingdom
44 minutes using the app
Dropified replied February 2, 2021

Hi there,

Thanks for the feedback regarding our new plans and pricing.

Yes, we did update the plans to lower the cost entry to barrier for newer, less experienced store owners and make it easier for them to get into the dropshipping space. However, the new Import plan does have a fulfillment fee to help offset the cost of maintaining these accounts at such a low monthly subscription charge.

For more experienced dropshippers, we also released a new Black plan that includes all features of Dropified with no fulfillment fees, and it sounds like you will fall under this category.

You can see the plans, features and prices on our website here www.dropified.com/pricing

We definitely want to make sure that you will have a positive experience with Dropified. Please reach out to the team via Live Chat or email, and we'll be there to help!

August 13, 2019

Não sei como tem coragem de cobrar uma porcaria dessas ainda. Não consigo fazer nada. É tudo travado e só fica carregando. Não consigo colocar as variantes, fazer os pedidos nem nada. Simplesmente inútil. Ainda bem que existe o Dsers.

Aleatório
Brazil
17 minutes using the app
Dropified replied August 13, 2019

Hi Rhuan 👋

Sorry for the trouble you're having, you don't have access to features as you actually haven't selected a plan to trial. You can select a plan from this page: https://app.dropified.com/user/profile#plan

If you pick the monthly plan you won't be charged for 14 days and will have access to all features 👍

May 5, 2020

Bad Experience
Worst App ever Bad Experience
Worst App ever Bad Experience
Worst App ever Bad Experience
Worst App ever

CrystalCarat
India
10 minutes using the app
Dropified replied May 5, 2020

Hi there,

I see you just registered earlier today. Unfortunately, we don't have record of any communications from you or any activity in your account.

I'm so sorry to hear you had a bad experience. Please reach out to our support team via live chat or email at support@dropified.com with any problems you might have.

We're here to help! 🙂