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店小保

帮助中国卖家解决境外退货问题

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Free to install. Additional charges may apply.

Key values section

海外退货无忧

享受无忧海外退货服务

海外服务网络

覆盖多达24国的海外仓和逆向物流服务能力 ,减少海外业务退货成本

实时退货动态

海外订单售后退货服务全周期管理,随时掌握退货动态

App details

店小保

店小保

About Dianxiaobao

'Dianxiaobao' is developed as a 'Free Return to Local' service, which aims to solve the cross-border return inconvenience for mainland China merchants. Our services cover the free reverse logistics to designated warehouse, return status tracking, verification and disposal of return commodities. When customers initiate return requirement, they can post the returns back to the designated local warehouse by the free waybill provided by Dianxiaobao. Local warehouse will deal with returned commodities according to their conditions.

Why Use Dianxiaobao

Cross-border merchants are subject to the weak effectiveness of reverse logistics, high cost of self-built overseas warehouses, and some other factors that influence cross-border online shopping experience. Dianxiaobao provides warehousing and logistics services for 24 countries, including most European and American countries, Russia, Japan, Korea and other mainstream countries. Customers can easily return the commodities to the local warehouse. This application helps to reduce the disputes of after-sale, and to improve the shopping experience.

The Process of Our Service

  1. Download and install Dianxiaobao application, then finish registration.

  2. Our commissioner will conduct the preliminary ratemaking communication with merchants according to their historical return data.

  3. Signing agreement offline to join this service, our commissioner will provide instruction of how to use this application.

  4. When customers apply for returns, 'Dianxiaobao' provides free waybill to post to the designated local warehouse.

  5. Warehouse will give corresponding processes due to different verification results.

  6. Merchants can track the status of return logistics and processing.

Launch date

店小保

店小保

About Dianxiaobao

'Dianxiaobao' is developed as a 'Free Return to Local' service, which aims to solve the cross-border return inconvenience for mainland China merchants. Our services cover the free reverse logistics to designated warehouse, return status tracking, verification and disposal of return commodities. When customers initiate return requirement, they can post the returns back to the designated local warehouse by the free waybill provided by Dianxiaobao. Local warehouse will deal with returned commodities according to their conditions.

Why Use Dianxiaobao

Cross-border merchants are subject to the weak effectiveness of reverse logistics, high cost of self-built overseas warehouses, and some other factors that influence cross-border online shopping experience. Dianxiaobao provides warehousing and logistics services for 24 countries, including most European and American countries, Russia, Japan, Korea and other mainstream countries. Customers can easily return the commodities to the local warehouse. This application helps to reduce the disputes of after-sale, and to improve the shopping experience.

The Process of Our Service

  1. Download and install Dianxiaobao application, then finish registration.

  2. Our commissioner will conduct the preliminary ratemaking communication with merchants according to their historical return data.

  3. Signing agreement offline to join this service, our commissioner will provide instruction of how to use this application.

  4. When customers apply for returns, 'Dianxiaobao' provides free waybill to post to the designated local warehouse.

  5. Warehouse will give corresponding processes due to different verification results.

  6. Merchants can track the status of return logistics and processing.

Launch date

Pricing

Free to install

Service fee=order payment amount*signing rate (rate varies according to the historical return data of merchants)

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