Reviews (2)

Overall rating
3.4
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 50% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 27, 2024

Conceptually, it's excellent. The only issue is that they would treat refunds for high-risk orders and out-of-stock items as returns and keep raising the percentage charged to each insured order, which is absurd. They calculate risk based on the number of refunded orders, not the sum of the returned amount, so this product might not benefit merchants selling higher-ticket items. The customer service staff is accommodating but could only do little with cases like these.

Higooga
Hong Kong SAR
11 months using the app
March 15, 2024

Very easy to use app, solved a lot of my problems and confusion, five-star praise

ABClothes - ABClothes Official Store
United Kingdom
12 months using the app