Shopify Knowledge Base

The pre-generated FAQ answers are wildly inaccurate! Things like the brands sold aren't pulled from the product listings. One answer even claimed we offer worldwide shipping though we only have two countries active!
Furthermore, the questions and answers are always in English, even if you have a different default language, and lastly, why does this app even exist? Why do we have a bunch of JSON FAQs implemented, if none of them are used?

Traffic from ChatGPT faded away after installing this app

Installed, and my Google Ads were disapproved due to malicious code being added to my site.

It works but lacks too many features to be really useful. Some examples: translations are not supported, there is no API to manage FAQs, the stats don't show the origins of the requests (OpenAI, Google, Shop.app, etc.), if your store or products don't shop up where they're supposed to, there are no recommendations or diagnostics, etc. etc., etc.

Very useful, works like a charm!! Great job guys

Can I add all the FAQ's I created for Shopify Inbox without having to create them over again this app?

Quite helpful and a very useful addition to our store.

Looks great, does what it says but one question, the pre-written sections start as "The store" followed by what we do or provide. How should we structure the other ones? Should we start with the same format or can we answer as we want as log as it is concise?

Very easy to install and use the frequently ask questions I believe are very accurate waiting to see what kind of traffic is obtained but so far very happy

It's great that Shopify finally offers this natively! Unfortunately, the app is not yet multilingual, so it's currently unusable for us.