Reviews (715)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 16, 2026

Pretty awful customer service from fake overseas people. App frequently fails and dies b/c it must be maintained and updated and shopney does not offer the support required to keep it functional. Very expensive and customers complain about it too.

BigHammerWines.com
United States
Over 5 years using the app
March 26, 2026

I recently reached out to the Shopney support team regarding a specific issue I was facing with my mobile app integration. I was thoroughly impressed by how conversational and solution-oriented the team was. Instead of generic responses, they engaged in a genuine dialogue to understand the root of the problem and provided a clear, actionable fix. Their expertise in mobile commerce UX really shines through in their support. Hope they will keep up their work if I come up with other issues. Thank you.

Myperfumes factory
United Arab Emirates
3 days using the app
July 13, 2026

Yasmin provided outstanding customer service. She was professional, knowledgeable, and responsive throughout the entire process. She answered all of my questions clearly and made sure I had the information I needed. I truly appreciate her excellent support and would highly recommend her assistance.

AkzanWholesale
United States
3 days using the app
July 4, 2026

Serena was fantastic at working through the questions and concerns with me. Pleasure to work with her and the Shopney team.

- Nate
Founder & CEO
shopnathans.com

shopnathans.com
United States
6 days using the app
June 8, 2026

Great app, also 24/7 chat with their agents for all troubleshoots is very convenient.
Lara helped in setting and publishing the store

Zue For Pet Supplies Co.
Kuwait
About 2 months using the app
May 20, 2026

The shopney team is very helpful and responsive, with quick response times! Their step by step instruction makes launching an app on your own fairly easy. I would recommend their team to my friends!

Unbridled Style
United States
About 1 month using the app
May 15, 2026

Our customers absolutely love our Shopney app. They love the safety and security of the in app experience.

John Ross Jewellers
Ireland
Over 1 year using the app
April 30, 2026

Easy to set up and great support from the team. Flexible approach and listen to what you need.

Chefs For Foodies
United Kingdom
About 2 months using the app
March 24, 2026

Great company, great help

Thanks for fixing my app when issue happened they fixed it

Thanks

YourPDS
United Kingdom
About 2 months using the app
June 3, 2026

Super easy to use, and customer service and help is AMAZING!

Arrow M Apparel
United States
About 1 month using the app