Reviews (392)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing mobile shopping experiences, noting its easy installation, real-time customization, and professional appearance that boosts small business profiles. It performs exceptionally on mobile devices, particularly iPads, and efficiently converts desktop sites to mobile-friendly versions. Customer support is highlighted for its responsiveness and effectiveness in resolving issues, contributing to increased sales and customer engagement.

May 8, 2019

They stole my set up cost payment and never launched my app in the app store. Ended up deleting the app as the company stopped communicating with me. AVOID!!!

UNDERATED
United Kingdom
About 6 years using the app
October 29, 2016

Disappointed, i had the Shop Pad app for free until the name changed, now they are asking for a monthly fee... They never advised me of this change

Pool Store Canada
Canada
Over 3 years using the app
June 8, 2021

This app is chasing away customers, since it is NOT SECURE, so instead customers either shop elsewhere or call us to place the order over the phone and ask why our website isn't secure

Oilcloth By The Yard
United States
About 2 years using the app
December 26, 2016

I was such a dummie for getting this app. Got it a couple of years ago and stupid me, I didn't check to see how it looked on mobile. I worked and worked my store the last few years without seeing headway. Last week I checked to see how my store looked on mobile for the first time. It was horrible.It didn't look at all like it does on a computer. It had looked that way all this time! Bad news for me because most of my customers use mobile! It flips over to shoppad where there is no pattern for the layout and it is not at all user friendly'! My sales have increased since I removed it. If you get this you better have a look on your mobile and don't put it off like I did.

Shameless Body Jewels
Canada
Almost 2 years using the app
Edited May 2, 2016

isnt complatible with SEO , we had a problem generating custom domain

Trimoda Shop
Brazil
9 months using the app
Edited November 8, 2015

UPDATE: Be careful with Shoppad if you plan on switching to a responsive theme eventually. I ran into an issue with my mobile search results not working correctly, and the support wasn't fully able to help me.

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Shop Pad was the best option I could find to make my site mobile friendly without changing the theme. It has been pretty good, but I ultimately I am switching to a responsive theme to have more control and continuity between my mobile and desktop sites.

Heat Hot Sauce Shop
United States
5 months using the app
November 2, 2016

I had to remove it. Doesn't look good when viewed on devices, and yeah, it made my site worse. The plain theme is much, much better without any of this kind of Shoppad app.

Tech Avenue Ph
Philippines
3 months using the app
February 21, 2018

dont understand the point of it

Boston Temporary Tattoos
United States
10 minutes using the app