Shopily AI Chatbot & Assistant
- Pricing
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Free plan available. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (13)
- Developer
- Shopily AI
Featured images gallery
Its knowledge vast, it knows what shoppers crave. It’s tireless, helpful, cheerful, and simple.
Shopily AI Chatbot is an intelligent shopping assistant for your store. She is knowledgeable, sensible, and attentive. She loves to offer expert advice and personalized support for your customers. She answers questions like, “What should I buy as a beginner skier?” by recommending the perfect skis, boots, and bindings tailored to the customer’s preferences. In addition, She handles general customer service inquiries, such as “do you offer promotions” or “help me with sizing”.
- Boost sales with relevant and accurate product recommendations.
- Train AI with your own expert knowledge, tailor her responses and personality.
- Zero setup, full autonomy: She learns your store and products effortlessly.
- Engage with customers in their native languages.
- Provide 24*7 answers to customer inquiries.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, French, Spanish, German, Japanese, Korean, Danish, Greek, Italian, Dutch, Portuguese (Portugal), Portuguese (Brazil), Swedish, Thai, Ukrainian, Chinese (Traditional), Chinese (Simplified), Vietnamese, Russian, Romanian, Polish, Norwegian, Hebrew, and Arabic
Works with
- Checkout
- Judge.me
Categories
Real-time messaging
Automated responses
Customization
Pricing
Forever Free
Free
- 100 questions per month
- Support up to 100 products
- Daily product and store knowledge updates
- Standard customer support
Smart Start
$29.99 / month
- 500 questions per month
- Support up to 1,000 products
- Fast product and store knowledge updates
- Priority customer support
14-day free trial
Pro Perform
$129.99 / month
- 6,000 questions per month
- Support up to 10,000 products
- Near real-time product and store knowledge updates
- Premium customer support
14-day free trial
Elite Engage
$499.99 / month
- 30,000 questions per month
- Support up to 50,000 products
- Near real-time product and store knowledge updates
- Premium customer support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (13)
We’ve been using Shopily Guide AI Chatbot for a few months, and it has proven to be a great addition to our store. The chatbot is quick to respond to customer inquiries and provides accurate product recommendations, which has significantly reduced the number of repetitive questions we handle manually.
One of the standout features is its ability to understand our product catalog and guide customers to the right items based on their needs. It’s like having an extra team member available 24/7, ensuring that no customer question goes unanswered, even during off-hours.
Thank you for your kind review! We’re happy to hear that our Chatbot has become such a helpful part of your store. Wishing you continued success! 😊
Normally I don't write reviews. I only write reviews if a company really deserves it, in my opinion.
Rui is a legend. I think less than 1% of shopify (third-party-app) support advisors are like him, but it's probably because he is the founder of his own app.
This app works great and will become better day by day.
Thank you so much for your thoughtful review—it truly means the world to us! We’re incredibly grateful for your kind words about our app. Our team works closely together to ensure every customer gets the support they deserve, and feedback like yours motivates us to keep improving.
Your invaluable suggestions and insights help shape the app’s development and make it better each day. And we are lucky to have you as our customer and partner.
I’ve tried quite a few chat apps, and Shopily Guide is by far the best! Super easy to set up and run. The recommendations are pretty good, and the interface is user-friendly. Plus, they offer the most affordable plans out there. Thanks for making our work so much easier!
We’ve been using Shopily Guide for a while, and it’s proven to be a valuable addition to our store. It has consistently helped boost our e-commerce conversion rate and allowed us to direct our customer service efforts more effectively. It’s like having a dedicated sales expert with instant knowledge of our entire catalog. Even our most experienced employees don’t match the depth of product knowledge this integration offers.
The product recommendations and responses to customer questions have been solid so far, with some interactions being particularly impressive. Excited to see the impact this can have on our business moving forward.
Support
App support provided by Shopily AI.
Resources
Developer
Launched
September 4, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, marketing, store analytics, Online Store
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Edit customers
Browsing behavior or customer data
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View products
Inventory, product listings, products, publications of products on sales channels, or collections
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View orders
Order fulfillments, merchant managed fulfillment, all order details, returns, or shipping information
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View and Sync Discounts
Discount codes and promotions
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View marketing
Marketing events
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Edit store analytics
Pixels
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View your Online Store
Pages on your Online Store, metaobject definitions, metaobjects, or theme
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View other data
Locales, locations, or Shopify Markets settings
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