Shopily AI Chatbot & Assistant

Shopily AI Chatbot & Assistant

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (17)
Developer
Shopily AI

The Product Expert for Your Store: Boost sales with highly relevant product recommendations

Shopily is more than just a chatbot — It’s the product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease.

Shopily is more than just a chatbot — It’s the product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease. more
  • Product Expert: Boost sales with relevant and accurate product recommendations.
  • Fully Customizable: Teach AI with your expert knowledge; Tailor its personality
  • Self Starter: Zero setup required. It reads your website & products autonomously
  • Multilingual: Engage with customers in their native languages.
  • 24/7: Answer all inquiries with grace, day or night.
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, French, Spanish, German, Japanese, Korean, Danish, Greek, Italian, Dutch, Portuguese (Portugal), Portuguese (Brazil), Swedish, Thai, Ukrainian, Chinese (Traditional), Chinese (Simplified), Vietnamese, Russian, Romanian, Polish, Norwegian, Hebrew, Arabic, and Filipino

Works with

Pricing

Forever Free

Free

  • 50 answers per month
  • Support up to 50 products
  • Daily product & store knowledge updates
  • Answer questions in customer's language
  • Standard customer support

Basic Boost

$9.99 / month

  • 100 questions per month
  • Support up to 100 products
  • Integrate with Judge.me, WhatsApp & more
  • Teach AI with your expert knowledge
  • Multi-lingual & auto translation
  • Tune the Personality of AI Chatbot
  • Daily product & store knowledge updates
  • Standard customer support

14-day free trial

Smart Start

$29.99 / month

  • Everything in the Basic Boost plan
  • 500 answers per month
  • Support up to 1,000 products
  • Instant product & store knowledge update
  • Premium customer support (chat & video)

14-day free trial

Pro Perform

$129.99 / month

  • 6,000 answers per month
  • Support up to 10,000 products
  • Instant product & store knowledge update
  • Direct support form our senior engineers
  • Everything in the Smart Start plan

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (17)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 3, 2025

We’ve been using Shopily Guide AI Chatbot for a few months, and it has proven to be a great addition to our store. The chatbot is quick to respond to customer inquiries and provides accurate product recommendations, which has significantly reduced the number of repetitive questions we handle manually.

One of the standout features is its ability to understand our product catalog and guide customers to the right items based on their needs. It’s like having an extra team member available 24/7, ensuring that no customer question goes unanswered, even during off-hours.

Chicago Jade
United States
4 months using the app
Shopily AI replied January 4, 2025

Thank you for your kind review! We’re happy to hear that our Chatbot has become such a helpful part of your store. Wishing you continued success! 😊

February 14, 2025

Honestly, I wasn’t expecting much at first, but wow—this thing really gets it. It’s like having a personal shopper built into my store. Customers have been buying more because it nails the recommendations every time. Sales have definitely gone up since we installed it.

Linen Times
Australia
7 days using the app
Shopily AI replied February 18, 2025

Thanks for the comments! We build Shopily AI to be the ultimate product expert for your store. Glad to see that it indeed boosted your sales!

January 8, 2025

Normally I don't write reviews. I only write reviews if a company really deserves it, in my opinion.

Rui is a legend. I think less than 1% of shopify (third-party-app) support advisors are like him, but it's probably because he is the founder of his own app.

This app works great and will become better day by day.

Watch Plaza
Netherlands
21 days using the app
Shopily AI replied January 9, 2025

Thank you so much for your thoughtful review—it truly means the world to us! We’re incredibly grateful for your kind words about our app. Our team works closely together to ensure every customer gets the support they deserve, and feedback like yours motivates us to keep improving.

Your invaluable suggestions and insights help shape the app’s development and make it better each day. And we are lucky to have you as our customer and partner.

February 17, 2025

I thought setting this up would take hours, but nope. It just read my store’s product catalog on its own and started working. No complicated configurations or integrations. Super easy, and it saved me a ton of time.

GiftedChop
Hong Kong SAR
6 days using the app
December 25, 2024

This chatbot app is amazing! Setup was a breeze, and it works seamlessly. Our customers love it, and so do we!

Magda Store
United States
20 days using the app
Shopily AI replied February 6, 2025

We're thrilled to hear that setup was easy and that both you and your customers love the chatbot! 🚀💬 If you ever need anything, we're here to help. Happy chatting! 🎉✨

Support

App support provided by Shopily AI.

Developer

Shopily AI

2108 N ST Ste N, Sacramento, CA, 95816, US

Launched

September 4, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, marketing, store analytics, Online Store

  • Edit customers

    Browsing behavior or customer data

  • View products

    Inventory, product listings, products, publications of products on sales channels, or collections

  • View orders

    Order fulfillments, merchant managed fulfillment, all order details, returns, or shipping information

  • View and Sync Discounts

    Discount codes and promotions

  • View marketing

    Marketing events

  • Edit store analytics

    Pixels

  • View your Online Store

    Pages on your Online Store, metaobject definitions, metaobjects, or theme

  • View other data

    Locales, locations, or Shopify Markets settings

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