Shopily Guide AI Chatbot
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (10)
- Developer
- Shopily AI
Featured images gallery
A 24/7 personalized shopping guide, serving customers at every step of their shopping journey.
Shopily Guide is a virtual shopping assistant for e-commerce stores, powered by GenAI. It acts as an expert, answering questions like ‘What should I buy as a beginner skier?’ by recommending the ideal skis, boots, and bindings based on the user’s skill level, height, and gender preferences. Beyond that, it can manage general customer service tasks, such as ‘Where is my order?’ or ‘How do I return a product?’—essentially providing all the services customers would expect in a physical store.
- Enable natural language searches for an intuitive shopping experience
- Deliver personalized product suggestions based on customer preferences.
- Improve sales with comprehensive and accurate product recommendations.
- Provide instant answers to customer inquiries via AI-powered chat support
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Categories
Real-time messaging
Automated responses
Customization
Pricing
Forever Free
Free
- 100 questions per month
- Support for up to 1,000 products
- Daily product and store knowledge updates
- Standard customer support
Smart Start
$29.99 / month
or $300/year and save 17%
- 500 questions per month
- Support for up to 3,000 products
- Fast product and store knowledge updates
- Priority customer support
14-day free trial
Pro Perform
$129.99 / month
or $1,296/year and save 17%
- 6,000 questions per month
- Support for up to 10,000 products
- Near real-time product and store knowledge updates
- Premium customer support
14-day free trial
Elite Engage
$499.99 / month
or $5,008/year and save 17%
- 30,000 questions per month
- Support for up to 50,000 products
- Near real-time product and store knowledge updates
- Premium customer support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (10)
We’ve been using Shopily Guide for a while, and it’s proven to be a valuable addition to our store. It has consistently helped boost our e-commerce conversion rate and allowed us to direct our customer service efforts more effectively. It’s like having a dedicated sales expert with instant knowledge of our entire catalog. Even our most experienced employees don’t match the depth of product knowledge this integration offers.
Excellent app! It enhances the overall customer journey, saving time for both our customers and our team. Highly recommended.
Excellent app! The AI provides highly relevant recommendations to customers, effectively boosting sales. Strongly recommend it!
The product recommendations and responses to customer questions have been solid so far, with some interactions being particularly impressive. Excited to see the impact this can have on our business moving forward.
I’ve tried quite a few chat apps, and Shopily Guide is by far the best! Super easy to set up and run. The recommendations are pretty good, and the interface is user-friendly. Plus, they offer the most affordable plans out there. Thanks for making our work so much easier!
Support
App support provided by Shopily AI.
Resources
Developer
Launched
September 4, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, marketing, store analytics, Online Store
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View customers
Browsing behavior or customer data
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View products
Inventory, product listings, products, publications of products on sales channels, or collections
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View orders
Order fulfillments, merchant managed fulfillment, all order details, returns, or shipping information
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View and Sync Discounts
Discount codes and promotions
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View marketing
Marketing events
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Edit store analytics
Pixels
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View your Online Store
Pages on your Online Store, metaobject definitions, metaobjects, or theme
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View other data
Locales, locations, or Shopify Markets settings
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