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Shopping Assistant by Shopily has transformed the way customers interact with our store. The AI-powered recommendations feel intuitive, helping shoppers find the right products effortlessly. It’s like having a personal shopping assistant available 24/7!
Rating this 5 stars based on the support. Owner/dev and small team are super responsive. They delivered some changes for us in no time at all which what really helpful. The product is still a wip but has promise. I love their autoingestion of all shopify data - including blogs and pages. Not sure everyone does that. Makes it easy for the small company that runs their tech stack by themselves.
My customers get help in their own language now?! This thing is a game changer.
Absolutely fantastic app! I've been using this customer service app for my Shopify store, and it has genuinely transformed the way I manage customer interactions. The intuitive interface makes navigation effortless, while the extensive features have streamlined all my customer service needs into one convenient place.
The integration was seamless, and the support team is outstanding—responsive, knowledgeable, and incredibly helpful. Any questions I've had were addressed promptly and efficiently, demonstrating their genuine commitment to their customers' success.
Since implementing this app, I've noticed increased customer satisfaction and faster response times, significantly enhancing my store's reputation. I highly recommend this app to anyone serious about taking their Shopify customer support experience to the next level. Five stars all around!
Honestly, I wasn’t expecting much at first, but wow—this thing really gets it. It’s like having a personal shopper built into my store. Customers have been buying more because it nails the recommendations every time. Sales have definitely gone up since we installed it.
Thanks for the comments! We build Shopily AI to be the ultimate product expert for your store. Glad to see that it indeed boosted your sales!
I thought setting this up would take hours, but nope. It just read my store’s product catalog on its own and started working. No complicated configurations or integrations. Super easy, and it saved me a ton of time.
I sell niche products, so I was skeptical. But Shopily actually LEARNS. It gives better recommendations than my own team.
We’ve been using Shopily Guide AI Chatbot for a few months, and it has proven to be a great addition to our store. The chatbot is quick to respond to customer inquiries and provides accurate product recommendations, which has significantly reduced the number of repetitive questions we handle manually.
One of the standout features is its ability to understand our product catalog and guide customers to the right items based on their needs. It’s like having an extra team member available 24/7, ensuring that no customer question goes unanswered, even during off-hours.
Thank you for your kind review! We’re happy to hear that our Chatbot has become such a helpful part of your store. Wishing you continued success! 😊
The AI answers customer questions like a pro. It handles things like sizing and order tracking without me needing to step in. My customer support workload has dropped by at least 40%. Customers love the quick responses too.
Normally I don't write reviews. I only write reviews if a company really deserves it, in my opinion.
Rui is a legend. I think less than 1% of shopify (third-party-app) support advisors are like him, but it's probably because he is the founder of his own app.
This app works great and will become better day by day.
Thank you so much for your thoughtful review—it truly means the world to us! We’re incredibly grateful for your kind words about our app. Our team works closely together to ensure every customer gets the support they deserve, and feedback like yours motivates us to keep improving.
Your invaluable suggestions and insights help shape the app’s development and make it better each day. And we are lucky to have you as our customer and partner.