Reviews (17)
Refine
-
By rating
We’ve been using Shopily Guide AI Chatbot for a few months, and it has proven to be a great addition to our store. The chatbot is quick to respond to customer inquiries and provides accurate product recommendations, which has significantly reduced the number of repetitive questions we handle manually.
One of the standout features is its ability to understand our product catalog and guide customers to the right items based on their needs. It’s like having an extra team member available 24/7, ensuring that no customer question goes unanswered, even during off-hours.
Thank you for your kind review! We’re happy to hear that our Chatbot has become such a helpful part of your store. Wishing you continued success! 😊
Normally I don't write reviews. I only write reviews if a company really deserves it, in my opinion.
Rui is a legend. I think less than 1% of shopify (third-party-app) support advisors are like him, but it's probably because he is the founder of his own app.
This app works great and will become better day by day.
Thank you so much for your thoughtful review—it truly means the world to us! We’re incredibly grateful for your kind words about our app. Our team works closely together to ensure every customer gets the support they deserve, and feedback like yours motivates us to keep improving.
Your invaluable suggestions and insights help shape the app’s development and make it better each day. And we are lucky to have you as our customer and partner.
The AI answers customer questions like a pro. It handles things like sizing and order tracking without me needing to step in. My customer support workload has dropped by at least 40%. Customers love the quick responses too.
This chatbot app is amazing! Setup was a breeze, and it works seamlessly. Our customers love it, and so do we!
We're thrilled to hear that setup was easy and that both you and your customers love the chatbot! 🚀💬 If you ever need anything, we're here to help. Happy chatting! 🎉✨
Honestly, I wasn’t expecting much at first, but wow—this thing really gets it. It’s like having a personal shopper built into my store. Customers have been buying more because it nails the recommendations every time. Sales have definitely gone up since we installed it.
Thanks for the comments! We build Shopily AI to be the ultimate product expert for your store. Glad to see that it indeed boosted your sales!
I thought setting this up would take hours, but nope. It just read my store’s product catalog on its own and started working. No complicated configurations or integrations. Super easy, and it saved me a ton of time.
We’ve been using Shopily Guide for a while, and it’s proven to be a valuable addition to our store. It has consistently helped boost our e-commerce conversion rate and allowed us to direct our customer service efforts more effectively. It’s like having a dedicated sales expert with instant knowledge of our entire catalog. Even our most experienced employees don’t match the depth of product knowledge this integration offers.
Hi Jason, Thank you so much for your kind words! 😊 We're thrilled to hear that Shopily AI Chatbot has been a game-changer for your store and helped boost your conversion rate 📈. Knowing that it feels like having a dedicated sales expert makes us incredibly proud! We appreciate your support and look forward to continuing to empower your business! 🛍️✨
Excellent app! It enhances the overall customer journey, saving time for both our customers and our team. Highly recommended.
The product recommendations and responses to customer questions have been solid so far, with some interactions being particularly impressive. Excited to see the impact this can have on our business moving forward.
Excellent app! The AI provides highly relevant recommendations to customers, effectively boosting sales. Strongly recommend it!