Reviews (340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, particularly noting team members like James, Henri, and Kurt for their quick and expert assistance. The app is user-friendly with an easy setup process and excels in managing product feeds across multiple platforms such as Google, Bing, and Facebook, enhancing product visibility and reach. It offers rapid issue resolution, often interacting directly with Google, and provides valuable analytics for tracking performance. Merchants find it cost-effective and appreciate features like multi-store management under one account, customization options like custom URL tagging, and global feed management capabilities, making it a robust tool for optimizing online sales channels.
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Be aware the one unlimited plan can be costly if you exceed 50k products. The price is ridiculous 7 times the current plan price. Ask them before signing up to avoid surprises.
Changed review: Stay away.
After moving to a different solution i tried to cancel my subscription. This have not been easy. There is no option to cancel in the admin panel so you have to write email to support who does not answer.
Do not use this app, and if you as me registered your credit card, be prepared to cancel your card because the will keep trying to take your money.
BIGGEST THING...little to no support. Email them with questions and they do not really answer, but avoid your question. Give you links to directions that don't work and then make up directions as they go. I asked for phone support as I noticed I was not going anywhere. They ignored my question. After dealing with this for days and BEGGING for support, we uninstalled because the hassle is not worth it.
We have asked for support twice and so far have been ignored.
It did not worked well and I used another software. Slow, no cancellation option in menu and working out of Shopify system.
I've never left a negative review on anything; these guys had to go REALLY out of their way to convince me to do so.
Looking past their extremely sluggish and unhelpful customer service and the fact that BY DEFAULT they sign you up for the $200+ MONTHLY plan WITHOUT PERMISSION OR WARNING I decided that ShoppingFeeder would be the best solution to supply my shopping feed to a VERY well known website in the United States.
After DAYS of politely going back and forth with ShoppingFeeder they elected to make a political statement and refused to allow me to use their service because the website that we would be feeding also contains firearms... Now, you as the reader and possible customer deserve to know that we sell absolutely zero weapons of any kind, no guns, no knifes and no ammunition; ShoppingFeeder themselves even acknowledge this.
I fundamentally disagree with their stance but I also recognize that they ultimately do have a right to refuse service to whomever they choose. With that being said, their SHADY and intentional practice of signing people up on a $200+ plan by default coupled with their poor customer service and lack of even basic transparency leaves me no choice but to leave this review.
Had they been upfront from day one with their political stance and the fact that they couldn't separate politics from business and I would have gladly moved on and saved everyone involved significant time.
Thanks for wasting my time ShoppingFeeder!
Edit: I've been taking a look at their other reviews and just noticed that at least three of their highly positive reviews are word for word the same review. Suspicious? I know I found it interesting to say the least...
They tell the customers that there is a "FREE" package to try the app, but there is NO FREE PACKAGE at all. You have to literally have only 0-20 products existing in your store at the time of app install or else you are permanently stricken from using the "FREE" package and automatically set up for an 11.99$/mo package or higher.
I also spoke with their support team and confirmed this..
I tried to use this app, it was very difficult to use, so I removed this app, but this app still generates feed automatically, how to remove my user information, the merchant did not respond at all
by far the most confusing and unfunctional google shoping data feeder. I tried installing this on a regular hp laptop and the website was not responsive to my laptop which is rediculous considering its not a mac or mobile, pretty sure all apps whether it be web or not is formatted to function and be user friendly. This is by far the worst app ive every used. Was on for not even a minute and got frustrated solely based on the interface layout.