Reviews (340)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, particularly noting team members like James, Henri, and Kurt for their quick and expert assistance. The app is user-friendly with an easy setup process and excels in managing product feeds across multiple platforms such as Google, Bing, and Facebook, enhancing product visibility and reach. It offers rapid issue resolution, often interacting directly with Google, and provides valuable analytics for tracking performance. Merchants find it cost-effective and appreciate features like multi-store management under one account, customization options like custom URL tagging, and global feed management capabilities, making it a robust tool for optimizing online sales channels.

February 2, 2017

This app is absolutely fantastic for Google Shopping feeds. No other solution works as well as this one.

Stone Harbor Hardware
United States
About 4 years using the app
August 21, 2019

Very happy so far!! Our online store visits have increased tremendously, and our sales have also picked up nicely.
Queries and problems were sorted out immediately by this dedicated team.
Thank you to Shepherd and the Shopping Feeder Team!

Donavan & Cindy at IDS (PTY) Ltd

IDS Secure
South Africa
About 4 years using the app
October 4, 2019

Great app with flexibility and very good service. I recomend it especially for feeds that need customization.

Anthos Crafts
Greece
Almost 4 years using the app
June 9, 2021

Thanks Collen for assisting with the setting up of my Facebook and google ads accounts. You were patient and very knowledgeable about the process. I am looking forward to working you and your colleagues.

Herbs & Health
South Africa
Almost 4 years using the app
Edited November 13, 2019

Amazing these guys are! I ran into serious problems with Google merchant centre, the chap I was dealing with was being really difficult about my feeds and product data not being exactly what they wanted every time I thought I sorted it the guy would find more little things wrong and these guys ran me through everything and got everything in place for me, they even contacted Google and worked it all out for me. I would highly recommend these guys for managing your shopping feeds. We have been using them for this and our first site.. in total around 7 Years I believe and still happy!

Just Riding
United Kingdom
Almost 4 years using the app
February 22, 2018

Very impressed with this app so far. Relatively easy to use and seems to be working very efficiently. Had a couple of questions along the way and have been very impressed with the speed and helpful nature of the responses. Recommended.

Unni And Evans
United Kingdom
Almost 4 years using the app
May 11, 2023

Helpful Team. 100% Customer support from James. Helped me through every step of the way. The Platform is user friendly. There has been an issue on google merchant center which has been fixed by shopping feeder within minutes.

Click Now
South Africa
Over 3 years using the app
March 14, 2017

Best feed service hands down. Worth every penny.

Americas Tea
United States
Over 3 years using the app
November 3, 2017

Outstanding app and Outstanding Service

It took some time to interface with a "complicated" Client but they have worked on it every day following the ever changing requirements of my Client.

Thanks for your help.

Fabio
bombatabags.com

Bombata
United States
Over 3 years using the app
August 8, 2019

Does exactly what I want, syncs all products to my respective advertising platforms as expected. It would also be helpful for non technical users as the process is very simple.

Zaptor
South Africa
Over 3 years using the app