ShoppingFeeder Google Shopping

Fantastic app, fantastic Collin... his customer services are phenomenal.
I used some of their settings to get our products approved such as using our product tittle as description

We have asked for support twice and so far have been ignored.

It was ok. Team is trying. They need to keep their marketing automation machine in check. Got lots of e-mails.

James has helped me so much. He helped me in submitting my products to marketing channels and he made sure all the errors were fixed.

It did not worked well and I used another software. Slow, no cancellation option in menu and working out of Shopify system.

I've never left a negative review on anything; these guys had to go REALLY out of their way to convince me to do so.

Looking past their extremely sluggish and unhelpful customer service and the fact that BY DEFAULT they sign you up for the $200+ MONTHLY plan WITHOUT PERMISSION OR WARNING I decided that ShoppingFeeder would be the best solution to supply my shopping feed to a VERY well known website in the United States.

After DAYS of politely going back and forth with ShoppingFeeder they elected to make a political statement and refused to allow me to use their service because the website that we would be feeding also contains firearms... Now, you as the reader and possible customer deserve to know that we sell absolutely zero weapons of any kind, no guns, no knifes and no ammunition; ShoppingFeeder themselves even acknowledge this.

I fundamentally disagree with their stance but I also recognize that they ultimately do have a right to refuse service to whomever they choose. With that being said, their SHADY and intentional practice of signing people up on a $200+ plan by default coupled with their poor customer service and lack of even basic transparency leaves me no choice but to leave this review.

Had they been upfront from day one with their political stance and the fact that they couldn't separate politics from business and I would have gladly moved on and saved everyone involved significant time.

Thanks for wasting my time ShoppingFeeder!

Edit: I've been taking a look at their other reviews and just noticed that at least three of their highly positive reviews are word for word the same review. Suspicious? I know I found it interesting to say the least...

They tell the customers that there is a "FREE" package to try the app, but there is NO FREE PACKAGE at all. You have to literally have only 0-20 products existing in your store at the time of app install or else you are permanently stricken from using the "FREE" package and automatically set up for an 11.99$/mo package or higher.

I also spoke with their support team and confirmed this..

Only got to loading my website and then found out the true costs.... They are not cheap, well, certainly if you only have a small site...

this app is probably fine for large inventories - but i went through the entire set-up only to learn that no matter how many products you want to list in ANY channel - they charge you for your entire catalog. And then, they make it difficult to close your account. Poor customer service and misleading. I gave it 2 stars instead of 1 - because it probably does have potential if you have a very small catalog or a very large one. disappointed.

I tried to use this app, it was very difficult to use, so I removed this app, but this app still generates feed automatically, how to remove my user information, the merchant did not respond at all