Reviews (341)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, particularly noting team members like James, Henri, and Kurt for their quick and expert assistance. The app is user-friendly with an easy setup process and excels in managing product feeds across multiple platforms such as Google, Bing, and Facebook, enhancing product visibility and reach. It offers rapid issue resolution, often interacting directly with Google, and provides valuable analytics for tracking performance. Merchants find it cost-effective and appreciate features like multi-store management under one account, customization options like custom URL tagging, and global feed management capabilities, making it a robust tool for optimizing online sales channels.

December 13, 2019

Great app, the customer service has been very helpful too. I requested a new feed be created for a new platform, and they did it for me fairly quickly.

France & Son
United States
Almost 2 years using the app
April 24, 2020

The best xml feeder in the Store. I have many chepaer feeders but this is the only one that did the job. Amazing support that resolves any issues you might have. (I doubt that you will have any since the impelementation is seamless and super easy)

Smartfit.gr
Greece
Almost 2 years using the app
ShoppingFeeder replied April 25, 2020

Thanks so much for such a great review. We really appreciate all our reviews and strive to make merchants' lives as easy as possible!

Edited June 21, 2018

1 STAR REVIEWER WARNING: This is some friendly advice. If you check out the 1 star reviews. They are, almost without exception tin pot "eCommerce wannabies" whose sites have no traffic, probably never will sell anything and it must be a NIGHTMARE for Henri. They only charge $11.99 a MONTH but I was being charged £150 A MONTH before I met Henri - and paid that for over 3 years!!!

Henri provides me video chat suppport around the clock to get me started yet he still only gets 11.99!!!

Henri works on the presumption that once the product is up and running they wont need to be putting so many hours in - but for people to suggest their work is a SCAM is disgusting - totally outrageous. I know he will be there whenever I need him.

So if you see reviewers crying about being charged 11.99 when they shouldn't have been.... blimey.... get a life guys. Go and get a job because you shouldn't be in business if you are going to leave 1 star reviews over a $11.99 billing technicality.

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END OF TRIAL UPDATE: Henri has proven to be a man of his word - has worked miracles to ensure my feed works despite a number of issues that would have caused it to be removed. I cannot thank Henri enough and today asked him to manage my BING advertising so lets see if he is as good at that as he is sorting my feed - I think he will!!!

I have been in business 23 years and online since the conception of the internet - I am telling any serious online store - you need a Henri in your team!

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Original review........

Henri!

I have only known you less than 24 hours.... but I can already say I trust you without question. You are a life safer. 2 YEARS of me paying an IT guy £150 a month purely to manage the feed to Google and you have already shown an overwelming level of care and attention. I just cannot put into words how grateful I am.

I have NO question whatsoever that working with you will help me develop my understanding of the feed, help me make more sales, make my advertising spend go further, not to mention save me a lot of money on servicing the feed.

Bless you Henri - I know you won't let me down hence writing the review now.

If anyone is fearful of making the leap - You can trust Henri. If I have been duped I will let you know but I like to believe I am a good judge of character - been in business 23 years and know a bad egg when I see one. Henri is a true gentleman and a pro.

Richards Guitars
United Kingdom
Almost 2 years using the app
March 26, 2019

I have made the right decision to download this app. They have a very good and friendly customer service who always in charge when you have problems. I highly recommend Shoppingfeeder.

Shoperduper
Thailand
Over 1 year using the app
January 26, 2023

Awesome service and the gift that keeps on giving once you familiarize yourself with all the app features and product feed optimization. Extra kudos to James & the team for their support and onboarding.
Products are serving well!

Obscure Apothecary
South Africa
Over 1 year using the app
October 8, 2019

Have been using ShoppingFeeder for while now. Seamlessly connects Shopify with Google Merchant Center. Offers a lot of useful features and we are already seeing results. Would recommend.

Livecopper
South Africa
Over 1 year using the app
January 6, 2018

Very useful app which makes Google Shopping much easier to set-up. Customer service is awesome, thanks to Henri ! I highly recommend.

Oraiki
France
Over 1 year using the app
March 5, 2019

Great customer support! Henri helped me by phone and was very helpful in getting my google shopping ads set up.

Signage for Care
Ireland
Over 1 year using the app
Edited October 7, 2019

I had promised to review my rating after 72 hr unfortunately nothing has since changed provided shopping feeder gets there money. They really add no value . They are unable to even respond to an email OR say go jump. They are always quick to provide you with lip service as to what they can do or have achieved via telephone if you are lucky to get that. I have been promised responses and emails both verbally and on text and yet nothing! I am of the strong belief that shopping feeder i grossly understaffed or they dont know what they are doing or they dont value our business They can and are good to promise heaven and earth but i ca assure you this they are unable to organise a pissup in a brewery and they are not ashamed of it and will not apologies for it! They claim to be a google partner and are able to set up your campaigns in three months or so.... we have been with them for that period and to be frank we dont know if we are Arthur or marther and yet they ask us to keep increasing the marketing budget .... When you ask Henri to put this commitment in witting one has a better chance of seeing the ghost of Christmas past than a commitment in writing. You ask for simple explanations they are unable to give this to you! luckly we have all the emails to back all this up and if the app would allow for a negative rating minus 10000 wouldn't be a fair rating at all. My suggestion is stay away from these smooth talkers unless you have money to burn or you are known in certain circles. we will share this on all platforms possible as this is daylight robbery and if anyone from shopping feeder can challenge this i am happy to show all our distatesful experience. #DONOT US SHOPPING FEEDER!

Greatest Dealz Co Za
South Africa
Over 1 year using the app
November 1, 2016

Excellent app really pleased with its features. The customer service is second to none. Henri has been excellent in explaining how better to set the channel's up and there even offer to install it for you and set up your channel's and first campaign for a small fee.

Thanks again Henri

http://www.laboudoircoquette.com

Lifetime Intemacy
United Kingdom
Over 1 year using the app