Overall rating
4.4
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its contribution to post-purchase marketing, customer engagement, and social causes. It's praised for its easy installation, user-friendly interface, and seamless system integration. Features like reporting and growth strategies are consistently improved. Merchants appreciate the transparency it offers, allowing customers to see their donation destinations. The customer support is recognized for its quick response and professionalism. The app has been key in boosting sales, improving conversion rates, and enhancing brand loyalty. It also lets customers choose their preferred charity, enhancing the customer experience.

July 12, 2023

I had just launched my small business, I have had Shopping Gives installed for many months. It was easy to install and looked and functioned great, after figuring out some glitches.

I created social media, print & email campaigns around this app and the causes I was highlighting, and then out of nowhere the company take it from FREE to over $300 per year, plus a small percent of my sales.

I get that to keep this app running smoothly a monthly fee might be incurred down the line but for very small businesses that want to launch with Giving at the center of their business and with very little volume this is incredibly expensive.

I've had to delete all my campaigns along with the app because I just could not afford this being so new. I'm currently looking for something different that I can grow with.

The app is great but do not recommend for small businesses.

Seldom Out
United States
Over 1 year using the app
ShoppingGives replied July 17, 2023

Thank you first and foremost for your partnership, and for sharing this invaluable feedback. It is a top priority for us here at ShoppingGives to create a matchless experience for our merchant partners, and the decision to implement price changes was taken into the highest consideration. These changes were ultimately necessary for us to continue offering high-quality solutions.

Understanding you had a giving campaign planned, we would love to connect on how we can best support you and your giving goals — please reach out to hello@shoppinggives.com at your convenience and we'll be happy to further assist.

We appreciate your understanding as we work towards creating a better Giving Economy!

With gratitude,

The ShoppingGives team