ShoppingGives ‑ Donation App

Name: ShoppingGives ‑ Donation App
Brand: ShoppingGives
Rating: 4.6 (114 reviews)

Free to install. Additional charges may apply.

Rating (4.6)

Reviews

114

Developer

ShoppingGives

View demo store

5-ShoppingGives - Store Donation on Purchase

6-ShoppingGives - Customer Round-Up Giving

Highlights

Built for your business

Works with the latest themes
Use directly in Shopify admin

About this app

Launched

May 29, 2019

Languages

English

Donate to any 501(c)3 Nonprofit with End-to-End coverage of compliance & regulation requirements.

With ShoppingGives, you can create a fully customizable social impact strategy that best meets your brand’s needs. Offering an end-to-end donation management solution for eCommerce, direct-to-consumer, and omnichannel brands, we handle all of the donation processing and reporting for you so you can focus on driving financial wellness for your business. We equip you with the tools to strengthen loyalty and trust and in turn, boost bottom line.

Fully managed, end-to-end donation process that is 100% regulatory compliant.
100% of donations are always sent to your supported nonprofits.
Actionable data to better allocate budget and personalize marketing.
Create an omnichannel giving experience both online & offline with Shopify POS.
Manage donation amounts/exclusions by product SKU & variant.

Pricing

External charges may be billed by ShoppingGives separately from your Shopify invoice. Learn more

Free to install

7-day free trial includes 20 Donation Credits, then 0.5% (half-of-one percent) + $29/mo thereafter.

Free to install

7-day free trial includes 20 Donation Credits, then 0.5% (half-of-one percent) + $29/mo thereafter.

All charges are billed in USD. See all pricing options

114 reviews

Overall rating

4.6

Counts per rating level

96% of ratings are 5 stars
110
1% of ratings are 4 stars
1
0% of ratings are 3 stars
1% of ratings are 2 stars
1
2% of ratings are 1 stars
2

May 23, 2023

We're shocked about the last two reviews below - ShoppingGives has been an invaluable partner in our post-purchase marketing efforts, providing us the flexibility and support to engage customers with a true value-add through their buying journey. This isn't just an app - this is a TEAM and a PLATFORM.

From the start, we've been pleased with not just the service, but the knowledge and capability of each individual on the SG Team. Anytime we need help or would like more information on results, they don't hesitate to provide the support we need.

Thanks to ShoppingGives, we've had 4-digit (OVER 1,000+) donations claimed by customers without a hitch from SG. We've been working with their team for over a year now and have been able to SCALE our business (and charitable donations), and there's still opportunity to continue growing! THEY do the heavy lifting for you - and you just craft the customer experience you'd like to deliver.

Put frankly, the over 100 5-Star reviews are correct. We're confident in ShoppingGives and we will continue to grow our partnership together in the future as they consistently improve their product offerings, features, reporting, and growth strategies. 10/10 we recommend.

Thank you team.

YouCopia

United States

Time spent using app: Over 1 year

May 8, 2023

I recently tried out the "Shopping Gives" app and unfortunately, I have to give it a 3-star rating. Initially, I was excited about the concept of the app - taking a portion of each sale and donating it to non-profits. It seemed like a great way to give back without any extra cost to me or my customers. However, I recently received an email from the app stating that they will now be charging $29 a month regardless of order volume or donations made.

What's most frustrating is that there was no warning about this cost when I first downloaded the app. If I had known that they would start charging a monthly fee, I would have never bothered with this app in the first place. And to make matters worse, I don't even understand what the $29 is going towards, since my customers are already having their donations donated.

Overall, I'm very disappointed with this app and will be uninstalling it immediately. I'll be on the lookout for other apps that allow me to donate to non-profits without any hidden costs or fees.

Athens and Company

United States

Time spent using app: 6 months

ShoppingGives replied May 8, 2023

First, we'd like to thank you for using our ShoppingGives app to drive your social impact efforts — we welcome and appreciate your feedback and want to better learn about your overall experience based on the upcoming adjustments to our Impact Starter plan and if there was something specific we had not previously addressed. We understand that change can be challenging, and we want to assure you that your concerns are important to us.

At ShoppingGives, we are constantly striving to provide the best service to our merchant partners. The decision to implement price changes was taken into the highest consideration, but it was necessary for us to continue offering high-quality solutions and maintain our commitment to inspire purpose every day. We believe that these changes will ultimately benefit our valued partners by helping them grow both their businesses as well as their impact.

We want to assure you that we value your partnership with ShoppingGives, and we are dedicated to continuously enhancing our services to meet your needs. We are here to support you every step of the way and are more than happy to address any questions or concerns you may have about the upcoming changes — to provide us with additional feedback, please email hello@shoppinggives.com.

We truly appreciate your understanding and continued support as we work towards creating a better Giving Economy together.

With gratitude,

The ShoppingGives Team

April 15, 2023

Great idea but it doesn't work. After installing and getting everything to work, a month later nothing is working. Dashboard, web app, POS app, all not working. No support response either.

I wasn't crazy about the functionality either. I expected the app to round up to the nearest whole dollar automatically. With this app, it defaults to $1. To change the amount you have to edit it in 1 cent increments. Not ideal when you are at a farmer's maerket with a line of peopl.

Thistle and Bee Enterprises Inc.

United States

Time spent using app: About 1 month

ShoppingGives replied April 17, 2023

We appreciate your feedback and sincerely apologize for any inconvenience you have experienced with our ShoppingGives app — we understand that you have encountered issues with the functionality of the application and responsiveness of our support.

Firstly, we apologize for the delay in our response to your ticket. Our business hours are Monday through Friday, 9am to 5pm CT, and unfortunately, your ticket was submitted outside of these hours on a Saturday afternoon. Rest assured that we are committed to providing timely and matchless support during our business hours, and can confirm that our team responded to your inquiry immediately upon our return to business this morning.

Regarding the functionality of our Round-Up campaign, we would like to clarify that the default rounding behavior to $1 is how our app functions when products are priced at a flat dollar amount — we understand that this may not have met your expectations, and we absolutely apologize for any confusion.

While no additional details were left regarding the issue faced at the Dashboard, please be assured that no outages were noted through the weekend, and all continues to work as expected. We can see that our application was uninstalled shortly after the support ticket was submitted, however we are here to help and would be more than happy to walk you through a reinstallation, as well address any further questions or concerns you may have.

We truly value your feedback, and remain committed to continuously improving our service to better meet the needs of our merchant partners. Please reach out to us or reply to the message sent to you by our support team, and we will be glad to further assist!

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