Reviews (235)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficiently managing inventory and orders across Etsy and Shopify, noting its key features like inventory syncing to prevent over-selling and streamlined order fulfillment. The app also allows easy export of listings from Shopify to Etsy. Reviewers praise its reliable performance, user-friendly interface, and responsive customer support, which is especially helpful during setup.

February 12, 2025

NOT EASY TO UNDERSTAND HOW IT WORKS

Mudpie and Roses Boutique
United States
7 months using the app
shopUpz replied February 18, 2025

Hi, I would be happy to assist you offline via email or we can schedule a meeting and I can walk you through the app and assist you achieving your goals.
Please note that you ...

August 2, 2022

I just went to enable cookies and next thing I know, inventory not even on Etsy has been removed. Wth???! I have many other selling channels and this totally removed all my listings.

Arizona Bath & Body LLC
United States
About 1 year using the app
shopUpz replied August 4, 2022

Hey,
As discussed via email you are using the app more then a year and you are still using the it and mentioned that you like it. We never delete listings and you should only ...

Edited November 19, 2024

UPDATE #2: Shirly is not trustworthy. The issue was not duplicate SKUS. Stop trying to pass the buck. I am not the only person having this issue. Your true character shows with your false follow-up. Please do not believe anything Shirly says in her replies to bad reviews, it is not true and will never admit fault. Our issue was exactly as described and had nothing to do with duplicate SKUs.

This ...

Sugoi JDM
United States
About 1 year using the app
shopUpz replied March 8, 2024

Thank you for your reply. I want to clarify some key points regarding your review. Over the past several months, I’ve put significant time and effort into addressing your ...

August 4, 2022

I cancelled this app more than a year ago because it doesn't work - I never get integration with my Etsy store and orders never come through. Then today I find out that I've been billed this entire time! Every month. It never actually cancelled. I'd like a refund.

Wellness Warrior
United States
11 months using the app
shopUpz replied August 4, 2022

Hey,
Please note that you installed my app on September 3rd and removed it after 11 months today at August 4th. I've also confirmed the issue with Shopify team.
In case you ...

Edited February 14, 2022

WARNING! CHANGES STOCK NUMBERS RANDOMLY!!!!! Updated review: After using this for a while (I don't know when exactly it started changing stock numbers without permission), the app started to randomly and without authorization edit, delete and add stock to products-- products that were not even part of the inventory integration. Because at least SOME of the products were not even authorized to be ...

UB2 | Urban Baby Bonnets
United States
9 months using the app
Edited October 31, 2022

I don't recommend. This app is very unstable and the support is very haphazard. It allows for multiple duplicated entry of items which creates huge headaches. Maybe this is ok for small catalogs but not for shops with thousands of skus. After working with this company for 6 months on duplicates and missing orders - we are dumping it. Plus the developer tried to bully us into removing our review!

William Glen
United States
8 months using the app
shopUpz replied October 21, 2022

Hey,
You manage more then 70,000 SKUs. You have chosen to use our app and still using it although I have mentioned to you both during our online meeting and via email 7 ...

September 24, 2023

Etsy items move to a "sold out" status when the inventory is depleted. After ordering items and updating the quantity of items on Shopify the application incorrectly zeroed out the quantity of items on Shopify. Shirly insists it's a feature of the application instead of a bug.

Buster’s Antiques
United States
7 months using the app
shopUpz replied September 26, 2023

Hey, our mission is to align quantities between the stores so you will not oversell. You requested to keep selling on Shopify and not on Etsy. In this case you need to change ...

October 29, 2022

Terrible app. It won't load 90% of the time. No response from customer services. I messaged them three times and they ignored me 3 times.

Leafy Soulmates
United States
About 2 months using the app
shopUpz replied October 30, 2022

Hey,
I replied to you on October 10th via email and also tried to reach you via Etsy. I also sent you a message on whatsapp since I assume that you are not getting my ...

January 5, 2022

We changed from another app because this app is cheaper, and this was a mistake because you can only export 10 products at a time and you need to select them manually not in bulk or in one click as they claim in the ad, We contacted support to ask if there was another way to upload and we are still waiting for a response.

Aryellys Place
United States
9 days using the app
shopUpz replied January 7, 2022

Hey,
Shirly from shopUpz !
Please note that you can export unlimited listings each time. The best practice when you start to use the app if to test 10 listings to make sure ...

Edited May 1, 2023

Not a single item synced from my Etsy store to my Shopify store. I sent a message but since I sent a message a couple weeks ago that wasn't answered I don't expect this one to be answered either. Update, just found out you can't import from etsy to shopify, really wish I had known that earlier.

Spangler Stitchin Station
United States
About 2 hours using the app
shopUpz replied May 1, 2023

Hi,
You intalled the app today (an hour ago) and I replied to you via email. I belive that you are misken regarding your feedback since you've just installed my app.
Please ...