Reviews (240)

Overall rating
4.4
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and effective syncing of inventory and orders between Shopify and Etsy. They appreciate the responsive customer support, the ability to import Etsy reviews into Shopify, and features like automatic stock updates and comprehensive product transfers. The app is noted for saving time and enhancing business operations, making it a valuable tool for expanding sales opportunities.

January 2, 2025

I recently switched from Billbee to Shuttle, and it has been a game-changer for my business! Billbee was far too complicated and often felt overwhelming.

Shuttle, on the other hand, is incredibly easy to use. Even when something doesn’t work right away, their customer care team is outstanding—fast, clear, and super helpful. Plus, they’re friendly, which makes the experience even better.

If you’re ...

NooeBerlin
Germany
Over 3 years using the app
January 22, 2025

Great app!! Been using it since I started over a year ago and it's made it so stress and hands-free being able to manage my stock between Shopify and Etsy.

Being able to alter stock on both places using this app makes things incredibly easy and streamlined too, highly recommend!

chocolateraisinfury
United Kingdom
Over 2 years using the app
December 28, 2024

Genuinely don't know where I'd be without this app! I was fixing stock between my two stores manually and it was such a pain! Then I found this app! But it works so much better than expected. Never had it mess up once. I can even adjust the stock on my Shopify and it will automatically update it on my Etsy without me having to do it. The one time I had a question they answered me quickly and ...

Versiris
United States
About 1 year using the app
December 2, 2024

I had an amazing experience! The support was exceptional—helpful, patient, and incredibly understanding. They went above and beyond to ensure everything was perfect, and I truly appreciate their dedication. The service was not only professional but also genuinely kind and supportive. I highly recommend them to anyone in need of outstanding service. Thank you so much—you’re the best

CRAFT ROSARIES
United Kingdom
Over 1 year using the app
November 20, 2024

As someone with a rapidly-growing Etsy shop, the thought of building and syncing it with a new Shopify site was seemed like a massive technical challenge. That’s where Shuttle came in, and honestly, they’ve been a lifesaver. The migration and syncing, which I thought would be super technical and tricky, have been smooth sailing with Shuttle. Actually more than smooth – they have opened up new ...

Soolla®
United States
3 months using the app
December 29, 2024

Everything I need to synch my Etsy Shop and Shopify. Makes my life soooo much easier and the customer service is really great!

marryful
Austria
5 months using the app
December 26, 2024

I'm giving this app 2 stars. The customer service is practically non-existent—I've been reaching out for 6 days and still haven’t received a reply. Additionally, when importing products from Etsy, the app often fails to import them correctly, creating a separate listing instead. It also doesn’t import the cost per item, which is causing major issues for me. I’m now showing over 10k in sales but ...

The Nichole Collection
United States
2 months using the app
Illumiko replied December 27, 2024

Hi! Thank you so much for taking the time to write this review! I wanted to let you know that I have replied to your message but haven't received a response from you. Could ...

December 9, 2024

When it works well, it's great. The stock syncing and kit bundling used to work well but now it will randomly mess with my stock amounts, which is costing me sales. For instance I had 50 of one item in stock and it randomly changed it to 0 and I didn't realize for days. I've turned off automatic syncing and just do it manually for now. For something so expensive it shouldn't be causing more ...

Knifty Knittings
United States
About 2 years using the app
Illumiko replied December 27, 2024

Hi! Thank you for taking the time to share your feedback. I'm truly sorry to hear about the issues you've experienced with Shuttle's stock syncing. We understand how ...

October 24, 2024

I'd been looking for a solution to move our current website to Shopify but was concerned about the amount of work that would be needed to export all our listings and migrate from Etsy into Shopify. I found Shuttle as it was recommended on Etsy community groups, from people who had used and tried other migration apps as being the best. They weren't wrong. I've been so impressed not only with the ...

The Chakra Corner
United Kingdom
12 days using the app
December 7, 2024

Every time I try to connect my Shopify store, it says that there's an error???

My Store
United States
29 days using the app
Illumiko replied December 10, 2024

Hello! Thank you so much for taking the time to leave a review! I noticed that the email linked to your account might not be active, as we haven't received any responses to ...