Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing between Etsy and Shopify, customizable settings, and user-friendly interface. It's praised for its reliable performance and responsive customer support. The pricing is considered fair, with plans to suit various business sizes. Merchants report improved business operations, inventory management, and customer service, with some noting increased sales.

August 27, 2023

Amazing application! It saves a lot of time. Great app design. Everything works perfectly. I gave a feedback to the app owner and they improved it within 2 days.

Etsy DS
Türkiye
4 months using the app
May 3, 2023

Only reason I didn't give it a 5 star is because the set up process isn't intuitive and you have to be careful about the default settings on things you might not even know exist. Support was great to help me understand why things didn't go as I wanted them to, and now that it's set up correctly I'm enjoying the inventory updates from my busy Etsy site to my Shopify store.

the Enchanted Rose Emporium
United States
Over 1 year using the app
August 23, 2023

I would give this app 10 stars if I could! I had put off listing all my products on my website (keeping them mostly on Etsy) because I was worried about the inventory updating. I wish I had known about Shuttle sooner! I was able to transfer all my products to Shopify easily. I love this app! Everything works seamlessly and effortlessly. I have had a few questions and Nemo has been right there with thorough and quick answers! I highly recommend Shuttle!

Cuddle Cat Quiltworks
United States
6 days using the app
June 7, 2023

This company is rapid, compared to others, to respond and help with any issues. We have a sizeable Etsy store and have gone through several syncing apps but have yet to be successful. Inventory was always a mess. We are months into this one with no issues.

Business Development Team
United States
4 months using the app
May 15, 2023

Paid the monthly fee and paid $50 for all of the objects that I needed. Import finished and I'm missing pictures on many listings, and the variant images are also incorrect across many listings. Going to have to manually review everything. Sent in a request for help and I am still waiting. Not impressed.

Years of Patents
Canada
2 months using the app
Edited July 1, 2023

I have no idea why I'm paying for this when I can't even use it because of a error message. I would like to transfer this weekend becuase I'm running a sale on my site. Everything I try gives me a error message

Zia Design Dungeon
United States
About 2 months using the app
July 6, 2023

I've lost so many sales since using this app. I transferred a bunch of items from Etsy to Shopify and for some reason shuttle puts the item that was active on Etsy into the inactive on Etsy. I didn't notice this for days so I had no idea I had over 100 listings in the inactive on Etsy. I sent in a help request but if they cant' get it fixed I'm changing apps.

Spangler Stitchin Station
United States
2 months using the app
July 13, 2023

Support team is lovely, good app and works a charm!
I synced 17,000 customers from etsy and Shuttle made the process easy.

GlowingPokeballs
Australia
2 months using the app
October 27, 2020

This app is a game-changer!! The ability to only upload products once, and then easily import to the other is HUGE for me. Also, exporting reviews from Etsy to Shopify is a breeze and helps carry over my social proof from one platform to the other. Thanks guys!

AllyBeth Design Co
Canada
Almost 6 years using the app
Illumiko replied October 31, 2020

Thank you so much for taking the time to write this review! Thrilled to read that you had a good experience! I hope Shuttle will continue to be useful for you in the future, to import and update more products and transfer more reviews :)

Best!
Nimo

Edited September 5, 2022

Excellent App. Does what it says.
Ive been using this app for years now and it works perfectly every time.
Never lets me down.
Thank you so much.

Vdp Vintage
United Kingdom
Over 5 years using the app