Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing between Etsy and Shopify, customizable settings, and user-friendly interface. It's praised for its reliable performance and responsive customer support. The pricing is considered fair, with plans to suit various business sizes. Merchants report improved business operations, inventory management, and customer service, with some noting increased sales.

January 4, 2020

It is absolutely worth the money! I use this app for my https://holycatsvintage.store I used to list 600+ items in my Etsy shop and it was a pure nightmare even to think of manual transferring of each item! Yes, I still have to adjust some things like too long Etsy related SEO titles etc and make it fit the standalone site, but the app definitely saved my mental health saying nothing about the time of my life and business. I use it on a weekly basis to transfer my new listings and it works perfectly. Easy to install and set up and I haven't got trouble so far. Thanks for a good job!

Holy Cats! Vintage Store
Slovakia
Over 4 years using the app
May 11, 2022

Great app, syncs are quick. Feature set is thorough. Support is outstanding, I had a feature request and it was added within days which is unheard of in saas.

Vital Body Jewelry
United States
About 4 years using the app
September 21, 2022

We have been using Shuttle for nearly many years now (since way back when it was called Etsify). I can't begin to tally the number of man hours this app has saved us. It just plain works. The syncing service between Etsy and Shopify is second to none and somehow keeps getting better with each revision. On the rare occasion that a technical issue arises, the developers response is lightning quick, thorough, and professional. If you are running parallel storefronts on Etsy and Shopify and you need to keep listings and stock counts in sync between both venues, this is the app that you want.

Trademark Antiques
United States
Almost 4 years using the app
October 21, 2019

I don't write reviews to often, but felt compelled to write one for Etsify. I needed to sync my Etsy store to my Shopify store. The documentation was very clear on how to accomplish the task. I had to do a little hand tweaking afterward, but it wasn't the data's (apps) fault (GIGO - garbage in/garbage out). Today I imported reviews from Etsy. It was so easy. It took all of five minutes. I thought I would have to at least spend a few hours on it. I'm glad I have this app and definitely feels it deserves 5 stars! Thank you Etsify!

HistoricalPix
United States
Almost 4 years using the app
Illumiko replied October 22, 2019

Hello!

Thank you so much for leaving this review! I'm thrilled to see that you found Etsify useful. Please feel free to contact me with any question or issue!

Best!
Nimo

November 14, 2022

I've been using Shuttle for years, since the very beginning and it has grown by leaps and bounds! This app allows you to create listings in your Etsy shop and have it automatically update to your Shopify website or vise versa. Nimo is always quick to answer any questions or concerns I may have and is constantly adding to the app to make it better for our Etsy and Shopify shops.

A Girls Gems
United States
Over 3 years using the app
Edited November 18, 2020

This is a great app. I used it back when it was "Etsify". It did what it said it would, transfer all my Etsy listings to Shopify along with the multiple variations each listing had accurately without those awful csv file methods (yes, I tried them).
I worked on shaping up our Shopify store, design-wise for a few months. We have a pretty busy Etsy shop and were under no pressing financial reasons to get the Shopify Store up and running (and no illusions that people would be flocking to it). I took advantage of the freedom I had to do design the way I thought it should be done, not having to use the cookie cutter design style of Etsy. By the time I was 90% done, the original variations of the 2 shops were pretty badly out of sync. I came back to Etsify to see if it could help and was very pleasantly surprised it had been rewritten, transformed into Shuttle with a bunch of very useful transfer strategies to choose from. I did not want to spend a couple hundred dollars a month on automatic syncing. My focus at that time was to find a way sync the two shops with some manual work if it could be done efficiently. There are several clever approaches the author had built-in. I'll let you read up on them instead of just reguritating them. To those reviewers who feel everything has to be handed to them without any reading, studying, thinking, or working of any sort I say you have to put at least some small effort into getting whatever you want out of this app. It has a lot to offer and that gives you choices you need to consider. This is a quality app with a lot of thought put into it, put some of your own thought into it and you'll be rewarded! And it keeps getting better, the author is continually responding to requests for features from users! Thanks, Steve.

NorthernWestStuff
United States
Over 3 years using the app
April 10, 2023

I have been using Shuttle for a very long time and have found it the most user-friendly Etsy solution.
I have tried other options a couple of times and always come back. It just works!

Pretty Old Books
United States
Over 3 years using the app
Illumiko replied April 14, 2023

Hey! Thank you so much for your kind words and for sticking with Shuttle over the years! :) I'm thrilled to hear that you find it to be the most user-friendly Etsy solution, and truly appreciate that you've tried other options but keep coming back to us – that means a lot!

If you ever need any assistance or have suggestions, please don't hesitate to reach out. Thanks again!

Edited June 7, 2022

I had originally given this app 1 star as we had a lot of trouble getting a response. I think the bugs of the etsify/shuttle switch have been worked through as this has now been an app we could not live without. When it is working well it's a God send! I am keeping my original review below for transparency. ~~~~~~~~~ This app was great when it was etsify. We have had tons of issues since the new platform release. I've tried reaching out through their contact form three times (Jan 5th, 9th, & 14th) about error messages we are receiving and have gotten nothing back. Crickets. Terrible customer service. We're currently looking elsewhere. I'm just glad we got our money's worth for the last few years or I'd be requesting a refund as well. I have seen other reviews where Nimo says he has talked to customers when they claim the opposite. I WILL update this review if they ever reach out.

Orange Umbrella Co
United States
Over 3 years using the app
Illumiko replied February 10, 2021

Hello,

Thank you for leaving the review. I'm sorry for missing your messages, a mistake on my end, which I'd like to blame my email client, but it was me who miscategorized your original message as 'complete' :/

I also would like to add that I did reach out, multiple times in the past week - with no response from the customer.

Thank you again,
Nimo

Edited June 7, 2022

I thought I reviewed this well put together, easy to use app some time ago I have been using it for a couple of years already! Nimo is an excellent and proactive app developer who continues to improve and increase the capabilities of this highly useful app, If you have an Etsy store and a Shopify website this application contains an essential set of tools already, and NImo continues to upgrade improve and expand its effectiveness.

thelittleblackbarn
United States
Over 3 years using the app
January 27, 2022

This app has been a life saver and a time saver for my business. We've been with Shuttle since it's beginning in beta, and we couldn't be happier with their progress and capability :-)

Creating Unkamen
United States
Over 3 years using the app
Illumiko replied February 2, 2022

Hey! Thank you for the review, and thank you for joining us on our Journey! :) We have a lot planned, and I can't wait to make Shuttle even better for you! Best, Nimo