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ordered an 99 audit, nothing showed their owner even reached out and said they will respond when its completed. its been months. Installed this app its cool that it tracks and monitors. but you can do the same thing through google analytics. The overall experience with this company is a huge risk. Don't recommend for anyone. there own website has issues from login to their owner not following through on the audit.
Unfortunately, app does not offer support or immediate value for my platform
I spoke with Nolan and he gave me so much information that I didn't know I needed! He walked me through multiple platforms, how to set up my ad campaigns, and even checked the store I built. He gave amazingly detailed information that I needed to hear, but never knew to look for it. I didn't know what I'd get out of the call initially, but couldn't be happier I scheduled a call! Very excited to launch my ad campaigns using Sirge as a business tool.
Thank you for sharing your experience! We're thrilled Nolan could provide the guidance you needed. It's great to hear you're excited to launch your ad campaigns with Sirge. Best of luck with your business, and we're here if you need anything else!
Sirge is a game-changer for ad campaigns! Nolan, their specialist, provided in-depth guidance and even reviewed my store. Sirge integrates seamlessly with Shopify and delivers valuable data fast. It's better than our previous tool, Hyros, and boosts sales significantly. Highly recommend! App is designed by Chase Chappell
Thank you for the amazing feedback! We're thrilled to hear that Sirge has been a game-changer for your ad campaigns and that Nolan's guidance was helpful. It's great to know our integration with Shopify and fast data delivery are making a difference for you. We appreciate the recommendation and are glad to hear Sirge is boosting your sales!
Just poor support ,"il look into it" and then no replies
We are still trying to remove "Additional details" after we removed the app and still no reply from dev
We need the data removed or we will have to have Shopify step in
We sincerely apologize for the inconvenience and frustration you’ve experienced with our support and the issues surrounding the "Additional details" after uninstalling the app. It looks like there was a miscommunication on our end, and I’m sorry that you’ve had to wait.
We understand your concern and have been actively working to resolve this. We have the engineering team working on this and escalated your issue to high priority. We are committed to resolving this as quickly as possible.
I have reached out to you through multiple channels to ensure we connect and find a resolution as soon as possible. Given the time difference with Australia, there might be a slight delay in our communication, but please know that we are extending our hours of communication and are dedicated to addressing your concerns promptly.
Your satisfaction is our priority, and we are committed to resolving this matter to your satisfaction. Please let us know if there’s anything else we can assist with in the meantime.
The tracking information and data I needed to make informative ad decisions are now a breeze with the Sirge App. I get up-to-date data reflecting customers of my store as well as conversion rates to make better use of my ad spend and target more qualified buyers.
Great platform to get insights on daily metrics. Love the free audit they did and would recommend to any e-com business looking to leverage AI into their workflow.
Love this so far. Really easy and quick set up and are already getting results on ads to turn on or turn off. Nolan was great at helping setting us up. This is not an app where the developers don't care, 5 stars!
Great application, with easy to use futures. Their analytics exactly points what's need to be worked on with suggestions.
After we installed we could get insights from the charts easily, and also we could able to call and talk on the analytics and what we could work on our marketing campaign. Staff are very knowledgeable and helpful
We recently installed Sirge and booked a demo call with Nolan. He was accommodating and explained everything clearly. We can't believe we didn't know about this app sooner it would have been great to install it earlier! We are excited to start using Sirge and look forward to scaling up our business with its powerful tools and insights. Thank you, Sirge team, for your exceptional support!
We're excited for you to start using Sirge and leverage its powerful tools and insights to scale up your business. Thank you for your kind words and for choosing Sirge!