Sitejabber Customer Reviews

Sitejabber Customer Reviews

Pricing
Free plan available
Highlights
Works with the latest themes
Rating
3.3 (20)
Developer
Sitejabber

Jabio’s brand-boosting platform enables businesses to leverage reviews for supercharged growth.

Companies use Jabio’s comprehensive, tech-enabled suite of reputation management tools to source, monitor, and widely publish reviews. This results in expanded visibility, more buyers, and increased sales. Additionally, the high-traffic Sitejabber site hosts company listing pages where reviews are gathered and displayed, boosting SEO.

Companies use Jabio’s comprehensive, tech-enabled suite of reputation management tools to source, monitor, and widely publish reviews. This results in expanded visibility, more buyers, and increased sales. Additionally, the high-traffic Sitejabber site hosts company listing pages where reviews are gathered and displayed, boosting SEO. more
  • Maximize customer reviews with an integrated set of collection tools
  • Boost conversions & sales by automating the display of star ratings and reviews
  • Increase SEO & improve brand presence with a profile listing on Sitejabber
  • Promote brand awareness & build trust – easily share top reviews on social media
  • Use reply/resolution tools to improve poor impressions & nurture buyer relations
Highlights
Works with the latest themes

Languages

English

Works with

Pricing

Free plan

Free

  • Automated review requests
  • Bulk review request upload
  • Review page in search
  • Review display widgets
  • Review comments & messaging
  • Community Q&A

Pro plan

$49 / month

or $470/year and save 20%

  • Free plan features, plus:
  • Branded review page in search
  • Customizable display widgets

Premium plan

$199 / month

or $1,910/year and save 20%

Enterprise plan available. Please see our pricing page.

  • Basic plan features, plus:
  • Lead-optimized review page in search
  • Enhanced response tools
  • Dispute resolution

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (20)

Overall rating
3.3
Counts per rating level
  • 45% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 35% of ratings are 1 stars
January 10, 2025

The free version gives you no control over the emails, the scheduling, the frequency, the templates, ANYTHING! I don't know when emails are being sent, I can't see the email template, I can't edit the email signature... The only positive is that thankfully I got all 5 star reviews and the widget displays fine on my homepage. However, I was told yesterday that a customer left a review because they felt "harassed". I wish I could see or modify ANY kind of settings. Looking for a new app now.

Cherry Kiss Designs
United States
Over 4 years using the app
March 21, 2024

Sitejabber's Shopify app seamlessly integrates customer reviews onto my website, boosting trust and credibility. Easy customization and user-friendly interface. Highly recommended for Shopify merchants.

Mudify
United States
About 2 years using the app
March 21, 2024

Good service, very helpful teams. The review tools are simple and anyone on the team can jump on quickly. We spend less time moderating and resolving when we do get a low rating.

King Ice
United States
Over 1 year using the app
March 23, 2017

Great app. Easy to use, and does the job!
Our website: https://www.agmhomestore.com/

Agm Worldwide
United States
Over 2 years using the app
Sitejabber replied February 13, 2023

Hey there! Thanks for taking the time to leave us a review. We’re glad you found our app easy to use.

July 27, 2023

We first saw Sitejabber at a conference and started talking about what they offer. We had been with Trustpilot previously, and while those services were good, the price was too high and we could not continue using them. Sitejabber seemed to offer similar services at a fraction of the cost, so we continued our conversations after the conference was over. We signed up with plans to implement several services including product reviews and instant feedback when customers place an order, and we still have plans to add more. We have tied in product web pages with reviews, imported reviews from previous platforms, and added the overall company reviews on a web page for both SEO and customers looking for validation of our company. We are rolling out automatic posting of our positive reviews on social media and generating graphics we can use on other marketing. Periodic check ins with our account rep help keep things on track, and when I have mentioned problems, technical support has come through for us, resolving the issues quickly and efficiently. All in all, Sitejabber has been just what we needed, and several years after signing up we are still going strong.

Emu Therapy
United States
Over 1 year using the app

Support

App support provided by Sitejabber.

Developer

Sitejabber

1900 South Norfolk Street, Suite 350, San Mateo, CA, 94403, US

Launched

June 27, 2016

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