Overall rating
4.1
Counts per rating level
  • 47% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 37% of ratings are 1 stars
March 21, 2024

Sitejabber's Shopify app seamlessly integrates customer reviews onto my website, boosting trust and credibility. Easy customization and user-friendly interface. Highly recommended for Shopify merchants.

Mudify
United States
About 2 years using the app
July 27, 2023

We first saw Sitejabber at a conference and started talking about what they offer. We had been with Trustpilot previously, and while those services were good, the price was too high and we could not continue using them. Sitejabber seemed to offer similar services at a fraction of the cost, so we continued our conversations after the conference was over. We signed up with plans to implement several services including product reviews and instant feedback when customers place an order, and we still have plans to add more. We have tied in product web pages with reviews, imported reviews from previous platforms, and added the overall company reviews on a web page for both SEO and customers looking for validation of our company. We are rolling out automatic posting of our positive reviews on social media and generating graphics we can use on other marketing. Periodic check ins with our account rep help keep things on track, and when I have mentioned problems, technical support has come through for us, resolving the issues quickly and efficiently. All in all, Sitejabber has been just what we needed, and several years after signing up we are still going strong.

Emu Therapy
United States
Over 1 year using the app
March 23, 2017

Great app. Easy to use, and does the job!
Our website: https://www.agmhomestore.com/

Agm Worldwide
United States
Over 2 years using the app
Sitejabber replied February 13, 2023

Hey there! Thanks for taking the time to leave us a review. We’re glad you found our app easy to use.

July 13, 2016

You know what, this is a really really good app!

Naturally as our business was growing we understood the importance of collecting reviews, we tried other services who offered a "Free Trial" which soon converted into a number of phone calls at a cost of £1,800 per annum plus because they had 'advanced features' such as email automation etc.

We installed this app yesterday, it is 100% free to collect reviews and they also have the advanced features which would of cost a lot of money elsewhere!

I had a few questions when playing around with the system naturally but nothing a quick email to our Account Manager (listed at the top right when you login) couldn't fix. Traci Garcia responded promptly to our questions and put us on the right path to have great success with the app!

I would highly recommend Site Jabber if your serious about customer service and collecting reviews. In this day and age, why should you have to pay for brand reputation, thats what you work hard for yourself!

Bric A Brac London
United Kingdom
8 months using the app
Sitejabber replied February 13, 2023

Hey Bric, thank you so much for sharing your experience and recommendation. We definitely understand the importance of reviews and we prioritize helping businesses grow. Traci, is awesome, we’re big fans :)

April 19, 2022

We use Sitejabber to collect business and product reviews. We have been with them for over a year now and collected more than a 1k reviews. Their support is great and professional and Colleen with her team are amazing!!

HiLife Vitamins
United States
7 months using the app
Sitejabber replied February 13, 2023

WOO HOO! We’re thrilled to hear that we’ve been able to help your review count grow, that’s our goal every day. Thanks for sharing your experience with us. HiLife rocks!

September 26, 2017

awesome addition to my website. Easy To use. Thank you!

Blue Sapphire Canada
Canada
About 1 month using the app
Sitejabber replied February 13, 2023

Thank YOU! We appreciate your feedback.

September 16, 2017

This is a great app for integration!! Check out my store Babylandboutiquellc.com

Baby Land Boutique 2
United States
28 days using the app
Sitejabber replied February 13, 2023

That’s always our goal! Thanks for the review. :)

August 10, 2016

Obviously reviews are important and this is a great app. Check us out at www.ycddiscounts.com to see how we use this!

Your Connection Destination
United States
13 days using the app
Sitejabber replied February 13, 2023

Hey there. Thank you for leaving us a review, we appreciate it.

October 25, 2022

Sitejabber Delivered big time for us 5 Stars. 100%. We were a little hesitant at first do to the sales call approach of their business... but give them a chance. You'll be glad you did!

Vokaal
Canada
11 days using the app
Sitejabber replied February 13, 2023

We have your back! Thank you for trusting us and leaving us this awesome review.